Senior Manager Financial Crime

at  Link Group

OVERVIEW

The purpose of the Senior Manager Financial Crimes role is to protect MUFG, our customers and the broader Australian community from financial Crime. The risk types managed by the function will include Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF), Sanctions, Scam and Fraud.

EXPERIENCE & PERSONAL ATTRIBUTES

• Significant experience within Senior Risk, Compliance and or Financial Crimes roles in a complex, global financial services organisation.
• Demonstrates a deep understanding of Australian Financial Crimes best practice, regulations, and compliance requirements.
• Strong leadership skills with a track record of building and leading effective teams.
• Excellent analytical, problem-solving, and decision-making abilities.
• Outstanding communication and interpersonal skills, with the ability to influence and collaborate with senior stakeholders.
• Significant experience in managing direct regulator and law enforcement engagements across requests for information, orders to produce, warrants, audits and industry risk assessments
• Relevant certifications (e.g. CAMS, ACFE, ICI) and a degree in a related field are preferred.
• Previous experience of financial crimes
  MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets – safely, securely and responsibly.
  Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
  A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
  Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
  By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
  MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
  We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
  We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
  Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment

Strategic Focus

• Develop and execute the Financial Crimes mitigation strategy in alignment with MUFG Pension & Market Services strategic goals and regulatory requirements.
• Work with various stakeholders i.e. Global Head of AML & Sanctions, Executive Director Governance, Regulatory & Government Relations Business Unit MDs, Chief Product Officer
• Manage and develop key internal stakeholder relationships with relevant Senior Leaders
• Provide SME input to Australian business units in respect to Risk Assessments of operational controls and processes.

Operational Management

• Responsible for building and maintaining a high performing Financial Crimes team to ensure service levels are met and to prioritise and adapt work to align with organisational goals.
• Implement and imbed any Service Excellence initiatives to improve quality, performance, and efficiency of the financial crimes department.
• Ensure all people management responsibilities for the teams are completed effectively and on time. Develop team members to meet their potential, career goals and the organisation’s goals.
• Ensure the development of a risk and fraud management culture and effectively limit risk exposure to MUFG Pension & Market Services with strategies to mitigate risk and fraud.
• Create and drive an organisational culture where employees are engaged and motivated through demonstrated leadership effectiveness.
• Ensure compliance with agreed processes / procedures, controls and address quality and assurance outcomes as required.
• Ensure all client contractual SLA’s are both monitored and met.
• Work in partnership with the broader leadership team and clients to drive strategic direction and provide effective leadership.
• Deliver and champion continuous improvement initiatives to ensure that best practice is incorporated into the business.
• Establish and maintain strong working relationships with key internal and external stakeholders, to ensure alignment with and delivery of customer centric solutions against the overall strategy.
• Liaise with multiple internal departments to ensure processes are executed in the best interest of the member, whilst protecting member accounts from fraudulent behaviour.
• Provide SME support to the business across all potential instances of Fraud & AML/CTF.
• Coordinate with internal & external audit to ensure compliance and address any findings or issues.
• Ensure the advice and guidance to the business, relevant stakeholders and clients (where required) is clear, concise and reliable.

People Leadership

• Foster collaboration across departments to ensure a unified approach to AML compliance.
• Develop capability and retain key people, proactively identifying key people risks through the development of robust succession planning
• Actively grow, embed, and sustain a high performing culture and capability across the business and role model the MUFG Pension & Market Services values
• Develop a training and enrichment program for the department to build internal knowledge bases and skill sets.

Governance & Risk

• Maintain all monthly, quarterly and annual control assessments across Financial Crimes services and processes
• Coordinate and manage the GS007 audit on all Financial Crimes services inclusive of the supply of sample testing
• Maintain and complete all relevant Quarterly Compliance client reporting in conjunction with Risk & Compliance.
• Proactively identify and mitigate existing and emerging operational risks, ensuring operational business controls are effective and that policies / procedures are clearly defined and adhered to.
• Manage the Financial Crimes Risk Registers.
• Represent MUFG Pension & Market Services in discussions with regulators, auditors, and industry groups to advocate for best practices and address regulatory concerns.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.