Senior Manager, Fraud Investigations and Recovery

at  Flutterwave

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner.
The Role: Flutterwave is seeking highly skilled and experienced We are seeking a highly skilled and experienced Senior Manager, Fraud Investigations and Recovery to join our dynamic team. As the Senior Manager of Fraud Investigations and Recovery at Flutterwave, you will lead and manage investigations into merchant and consumer-based fraud claims, coordinate recovery efforts, and collaborate with law enforcement agencies to protect our customers and the company from financial fraud. You will oversee the investigation of reported incidents from external institutions, implement strategies to prevent future fraud occurrences and provide leadership with clear, concise updates on pending investigations and potential risks.

REQUIRED COMPETENCY AND SKILLSET TO BE A WAVER:

• Bachelor’s degree in finance, criminology, law, business administration, or related field. Law enforcement or military background preferred.
• An advanced degree or relevant certifications (e.g., as Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE)) is preferred.
• Minimum 10+ years in fraud investigations, financial crimes, forensic methodologies or fraud examinations and recovery in the Banking, Finance, or FinTech industries.
• Experience managing similar teams is an added advantage.
• Maintains a robust fraud peer network through fraud consortium memberships and participation.
• A proven track record of managing complex investigations.
• Strong knowledge of fraud prevention techniques, recovery processes, and relevant legal frameworks.
• Experience working with law enforcement agencies and a deep understanding of legal procedures related to financial crimes.
• Excellent analytical, communication, and leadership skills, with the ability to present complex findings in a clear and concise manner.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Integrity and a commitment to uphold ethical standards.
• Willingness and ability to travel frequently, including overnight stays, as required
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