Senior Manager Ground Operations (Nominated Person)

at  Wizz Air UK Limited

WELCOME TO THE WORLD OF OPPORTUNITY!

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 100 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.
As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

REQUIREMENTS:

• 5+ years of relevant management experience in the aviation industry (airline/airport operations or ground handling, in customer facing and/or under the wing roles);
• Proficient in Microsoft Office suite
• Knowledge of airline systems - DCS (Go Now or other), AIMS, Safety, Management software will be an advantage;
• Bachelor’s degree
• Fluent in English (C1 and above)
• Able to pass successfully the Wizz Air numerical and verbal reasoning skill test;
• Able to pass Nominated Form 4 Post-Holder interview with the UK CAA;
• Change management or project management (Lean Sigma, root causing/problem solving methodologies) skills and experience;
• Proven ability to effectively manage demanding internal and external stakeholders and demonstrate the commercial acumen required to succeed as a senior leader in airline/airport operational environment;
• Strong understanding of IATA SGHA and Ground Handling SLA structure;
• Experience in managing teams remotely will be an advantage;
• Innovative and proactive mindset, with the ability to think outside the box.
• Strong problem-solving skills, capable of efficiently addressing and resolving issues.
• Exceptional communication skills, both written and verbal.
• Positive, can-do attitude, with a focus on solutions and opportunities.
• Adaptability to fast-paced environments, thriving under pressure and managing multiple priorities effectively.
• Strategic thinking, aligning learning and talent initiatives with long-term business goals.
• Analytical skills, using data to drive decisions and measure program impact.
• Collaboration and teamwork, working effectively with cross-functional teams and senior leadership.
• Ability to handle sensitive and confidential information with discretion.
  When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.
  We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.

The successful candidate shall have a thorough knowledge of an airline outsourced ground operations concept;

• Ensure that all ground handling operations and activities are carried out in compliance with EASA.ORO.GEN.200 (EC 965/2012) and relevant UK CAA regulations;
• Ensure that the management of all third party contracts for ground handling operations is carried out in compliance with all operational, security and health & safety requirements;
• Ensure that all ground operations personnel are aware of and compliant with all requirements listed in the ground operations manuals relevant to their function;
• Monitor and lead investigations on all issues relating to safety, security and health and implement corrective/preventative actions to avoid reoccurrence;
• Participate in functional Safety Action Group and Air Safety Review Board meetings, ensure that any non-conformities are addressed and closed to the airline satisfaction;
• Create, manage, and control process efficiency across the airline network, by coaching and supporting all members of own and third-party teams, ensuring the highest quality of customer service and operational productivity whilst embedding a culture of engagement and high performance;
• Build strong working relationships locally and partner closely with stakeholders, including within the organization, third-party suppliers and airport management at allocated bases and outstations;
• Lead and manage the start-up ground operations at all new airports;
• Lead and manage the roll out of new systems and technologies in the area of ground operations;
• Support Wizz Air commercial and procurement departments in selecting and contracting suppliers of ground handling services

PURPOSE OF THE POSITION:

The Senior Ground Operations Manager (Nominated Person) is responsible for all aspects of the safe, cost-effective, and punctual running ground and airport operations on Wizz Air UK’s whole network. This Senior Manager manages a team of Ground Operations Managers and Supervisors responsible for all local relationships at their nominated base(s) and satellite airports from airport and handling to state departments on the airline’s network. The position ensures that Wizz Air UK has the best possible representation on all its local markets, and that business is conducted in keeping with both Wizz Air UK’s and the UK CAA’s regulations. The appointed person will liaise with other internal operational and commercial stakeholders, including their AOC nominated Person counterparts at the other group airlines to ensure the smooth, on time, and safe running of operations.

What We Offer:

• Base salary and employee bonus scheme
• Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations
• Relocation package (if applicable) – expense budget, Temporary accommodation, Administration support
• Life insurance
• Instant impact, from any level of the organisation, exposure to C-suite management
• Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
• True international and multi-cultural work environment, passionate, driven and diverse teams

RESPONSIBILITIES (MAIN ACTIVITIES, TASKS). THE FOLLOWING, BUT NOT LIMITED:

The successful candidate shall have a thorough knowledge of an airline outsourced ground operations concept;

• Ensure that all ground handling operations and activities are carried out in compliance with EASA.ORO.GEN.200 (EC 965/2012) and relevant UK CAA regulations;
• Ensure that the management of all third party contracts for ground handling operations is carried out in compliance with all operational, security and health & safety requirements;
• Ensure that all ground operations personnel are aware of and compliant with all requirements listed in the ground operations manuals relevant to their function;
• Monitor and lead investigations on all issues relating to safety, security and health and implement corrective/preventative actions to avoid reoccurrence;
• Participate in functional Safety Action Group and Air Safety Review Board meetings, ensure that any non-conformities are addressed and closed to the airline satisfaction;
• Create, manage, and control process efficiency across the airline network, by coaching and supporting all members of own and third-party teams, ensuring the highest quality of customer service and operational productivity whilst embedding a culture of engagement and high performance;
• Build strong working relationships locally and partner closely with stakeholders, including within the organization, third-party suppliers and airport management at allocated bases and outstations;
• Lead and manage the start-up ground operations at all new airports;
• Lead and manage the roll out of new systems and technologies in the area of ground operations;
• Support Wizz Air commercial and procurement departments in selecting and contracting suppliers of ground handling services.