Senior Manager - Home Loans

at  Emirates NBD

COMPANY INTRODUCTION

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.
“In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation’s success. We are looking to find the best UAEN talent to join our ENBD family”

SKILLS AND EXPERIENCE

• Bachelor’s or Master’s degree in Business Administration, Finance, Marketing, or a related field.
• Minimum 5 years of experience in product management or business development within the banking sector, with a focus on home loans.
• Strong knowledge of the UAE real estate market, financial regulations, and the specific needs of UAE NationalsExceptional analytical, negotiation, and relationship management skills.

• Develop and implement strategic plans for the portfolio.
• Lead market analysis and adapt strategies to market changes
• Monitor and analyze UAE nationals related market trends to drive effective strategies
• Establish and maintain relationships with key UAE Nationals clients/Housing programs
• Oversee customer services strategies to enhance client satisfaction
• Prepare and present reports on UAE Nationals Portfolio performance and strategic initiativesCollaborate with other teams within the division as well as interna/ external stakeholders to ensure that customers retention efforts align with product features and pricing strategies and identify opportunities for portfolio growth