Senior Manager/Manager, Business Transformation

at  Cvent

Overview:
Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.
As we continue to stake claim to the $565 billion dollar global meetings and events industry, we are looking for a Senior Manager/Manager, Business Transformation who is highly passionate and driven to further their career in the development of systems and process improvement for the company’s Quote to Cash program, working closely with Sales and Finance departments.
Due to tremendous growth, we are seeking a meticulously detailed individual, who is technically astute but also has a mastery of both communication and people skills to develop key strategic partnerships, while continuously driving improvement in measurable financial/business metrics.
This individual will deliver key process, IT and change management type of initiatives, from process re-engineering, vendor selection, data migration, process modeling, and system implementations, preferably in a SaaS or high growth environment. They will also lead and manage on time and on budget delivery of projects.
This individual will champion project management best practices across the organization and drive the implementation of global sales and financial projects while working alongside talented, astute, intelligent, driven and innovative individuals in a growing and entrepreneurial environment.

In This Role, You Will::

• Manage process redesign and change management projects for our Quote to Cash Program
• Prepare project plans/status reports and track progress on the projects
• Facilitate cross functional/interdepartmental requirements gathering and solution design
• Document current business process flows and problem statements
• Work with Sales and Finance project team members in supporting them with day-to-day issues
• Coordinate and manage application support with vendors and external consultants

Here’s What You Need::

• A Professional with bachelor’s degree in Systems/Finance/Business and 6-10+ years relevant work experience
• Experience in Systems Analysis and Requirements gathering
• Highly motivated, results oriented, able to perform independently and effectively, with the ability to drive continuous improvement.
• Detail oriented with understanding of the “big picture”
• Excellent communication skills (verbal and written)
• Strong interpersonal and organizational skills and able to work well with high performance teams
• Self-starter, action oriented with strong recognition of schedule
• Ability to comfortably work in an intensely deadline-oriented environment
• Experience in Application software Implementation and Project Management
• Experience with Salesforce CPQ and Oracle Financials desired
• Experience with SDLC, PMI and/or Agile Methodology
• Understanding of On premise/Cloud/SAAS Systems
• Experienced and Proficient in Systems and Process Documentation
• PMP certification desirable but not required
• Systems and technology experience:

• Manage process redesign and change management projects for our Quote to Cash Program
• Prepare project plans/status reports and track progress on the projects
• Facilitate cross functional/interdepartmental requirements gathering and solution design
• Document current business process flows and problem statements
• Work with Sales and Finance project team members in supporting them with day-to-day issues
• Coordinate and manage application support with vendors and external consultant