Senior Manager, National Bodily Injury

at  Allstate

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

JOB DESCRIPTION:

Our team is growing, and we are actively looking to hire a Senior Manager, National Bodily Injury. Reporting to the Director, National Bodily Injury, in this role you will be responsible for supporting and leading managers and direct reports and overseeing the day-to-day operations of the department. The Senior Manager will be responsible for designing, developing, and implementing projects and initiatives within their assigned discipline that align with Claims strategic direction and support Corporate strategic goals.

QUALIFICATIONS:

• 5-7 years Casualty-related claim experience, including complex Bodily Injury claims and litigation
• 5-7 years people management experience within Claims
• Advanced knowledge of:
• Insurance policy, coverage, and regulation in Ontario, New Brunswick, Nova Scotia, and Alberta Bodily Injury
• Legal compliance standards, case law interpretation and application, and dispute resolution processes
• Reserving practices, standard processes, and procedures
• Claims systems and data tools to reconcile, manipulate and recognize trends
• Strong performance management capabilities
• Conflict management and problem resolution skills in managing internal and external customer relationships
• Proficient in preparing detailed reporting and verbally communicating operational tactics and results to senior leadership
• Well-developed verbal and written communication skills with a demonstrated ability to articulately present information
• Experience building and executing strategic plans
• Workforce management skills
• University Degree/College Diploma

BONUS QUALIFICATIONS:

• Continuous Improvement and process design experience
• Knowledge of Guidewire and AllDocs
• CIP or working towards CIP designation
  Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

DESCRIPTION DU POSTE :

Notre équipe, en plein essor, est à la recherche d’un ou d’une gestionnaire principal·e, dommages corporels (national). Relevant du/de la directeur rice principal·e, dommages corporels (national) , il lui incombera de soutenir et de conseiller des directeurs et subordonnés directs et de voir à la gestion des opérations quotidiennes de l’unité. Le ou la titulaire de ce poste est responsable de la conception, du développement et de la mise en œuvre de projets qui sont propres à son secteur et qui soutiennent la stratégie des Réclamations et les objectifs stratégiques de l’entreprise.

SKILLS

Business Acumen, Business Communications, Coaching, Conflict Management, Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Problem Solving, Results-Oriented
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Please refer the Job description for details