Senior Manager of Administrative Services/Call Center

at  Wellworks For You

Description:
We are looking for a REMOTE or HYBRID Senior Manager of Administrative Services/Call Center to be responsible for oversight, direction and planning of the administrative and call center teams. The ideal candidate will have a strong track record of successful management of call centers and administrative services teams. This position will be responsible for reviewing key performance metrics to improve processes and operations of the administrative services to meet company goals and initiatives. The Senior Manager will also provide ongoing support in all facets of the Administrative Services and Call Center teams. Additionally, this position will review current internal processes both within the Administrative Services and Call Center teams and work to provide efficiencies and consistencies while providing support and ongoing training for the team’s Manager.
This salary for this position is $75,000/annually. This position will work Monday through Friday, 8am to 4pm and reports to the VP, Operations. The Senior Manager of Administrative Services/Call Center will oversee a team of 8 employees along with seasonal temporary employees at times.

Please refer the Job description for details