Senior Manager - Operations - Charter Schools

at  Aldar Academies

As a specialist lead across the HQ operations team, the Senior Manager will be responsible for advising, implementing and supporting initiatives within their specialist area, and ensure compliance with related internal & external directives and regulations.
As a cluster lead, directly supporting a group of Principals and Operations Managers (OM), the Senior Manager will be fully responsible to effectively oversee all Operations, Administration & Support Service-related activities within their cluster and ensure compliance with Aldar Education Policy, procedures, HSE, Audit and Regulatory directives.

The incumbent will continuously strive to exceed internal & external customer expectations, capitalizing the economic profit and return on capital investment, while embracing the Aldar Education Core Values. To embody the values, vision and ethos of Aldar Education and assist the department in implementing process and policy which will ensure high quality and successful outcomes.

• Bachelors (BSc) in business related subject; or
• Related industry qualification, of graduate level, for the assigned functional area(s); or
• Certificate of School Business Management / Facilities Management / NEBOSH or IOSH preferable.
• At least 5 years’ experience in a senior level position within an education or service-oriented industry.
• Fluent English communication skills, written and oral.
• Attention to detail with diligent follow up, and able to execute in a timely manner.
• Skilled in multi-tasking and handling pressure.
• Organizational ability, of self and others.
• Forethought and forward planning (particularly as this relates to local Government compliance matters).
• Capable of influencing people and talented in networking with cultural sensitivity.
• Good interpersonal skills.
• Strong and consistent supervisory skills.
• Commercial acumen.
• Initiate effort and energy beyond the typical workday, where the tasks require additional commitment.

• To be the main liaison between ADEK and Aldar Education for Operations in the form of the single point of contact, on behalf of all schools within the cluster. To be responsible for distributing and submitting communication from/to ADEK in order to support their requirements and/or initiatives.
• To be the department lead in their specialist function and ensure a consistent and streamlined approach in line with identified strategic directives, whilst maximising cost efficiencies, return on investment and quality standards.
• To be responsible for the organisation and delivery of operations, administration and support service teams across the cluster(s). Implementing a ‘service culture’ and ensuring efficient, effective staff deployment and, with the HQ team, recruitment of high calibre candidates to join the Aldar Education Operations and Support Service teams.
• To support and advise key functions within the cluster and Aldar Education HQ on operational, financial, HSE and Audit & Regulatory Compliance matters and be accountable for their effectiveness using robust performance management systems.
• To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on Audit and Regulatory Compliance matters, ensuring that schools maintain compliance throughout the year in all authority and internal audit visits.
• To ensure that all Operations and Support Service staff are supported with high quality continuous professional development and training which contributes to the development and achievements of each school.
• To oversee the key strategic objectives for the cluster through formulating and leading on specific aspects of the school business and/or improvement plan as they relate to operations and support services.
• To drive a positive and proactive health and safety culture throughout their cluster teams and act as a champion for health and safety.