Senior Manager Payment Operations

at  Circle K

JOB DESCRIPTION

Circle K Europe is looking for a new team player, who would like to join our European team with responsibility for the BeNeLux and Germany markets.

MAIN COMPETENCES AND EXPERIENCES:

• Relevant higher education (5-7 years, Master in business administration, economics, technology, etc.)
• +10-15 years experience from payments and financial services, management consulting and/or cross functional roles in comparable organizations.
• Detailed technical and commercial insight into payment industry generally and fuel cards specifically.
• Solid experience with process optimization and operating model design and implementation, with management consulting toolbox and problem-solving skillset.
• Experience working with large data sets and presenting complex materials structured and simplified.
• Experience working with diverse range of multinational stakeholder groups across multiple functional disciplines, including experience from Business and IT.
• Strong business acumen, an analytical mindset and keen interest in cards and payment technology.
• Experience with financial services/payments regulations and compliance processes is an advantage.
• Fluent in English (oral and written).

PERSONAL SKILLS:

• Pro-active, flexible with a positive can-do-attitude in a fast-paced business environment.
• Analytical, structured and commercially astute.
• Team player, with strong relationship building, inter-personal and influencing skills.
• Excellent English oral and written communication skills.

ANDERS RØE EDVARDSEN

Director Payment Development
e: ANDEEDV@CIRCLEKEUROPE.COM
Only applications received through our online system will be considered, not via e-mail. We are looking forward to your application!

As Senior Manager Payment Operations you will play a pivotal role in securing operational excellence, security and stability of critical payment processes in BeNeLux and Germany:

• Contribute to strategy development and support operational implementation of global and regional payment initiatives.
• Support definition of vendor strategy and optimization of current and future state card issuance and PSP vendor mix.
• Manage and optimize card issuing and acquiring vendor performance against cost and efficiency targets.
• Play a central role in integration projects, including standardization of platforms and process efficiencies across fuel card issuance and bank card processing.
• Contribute to defining and implementing future state card & payment architecture and operating model.
• Responsible for defining, measuring and follow-up of key vendor performance KPIs/SLAs.
• Support incident handling processes, and optimize pre-, during- and post incident processes to improve robustness.
• Act as subject matter expert in strategic projects covering card issuing and payment processing platforms, incl. virtual card issuance, EV charging, mobile payments, etc.
• Drive standardization and efficiency in end-to-end processes from card issuing to payment acceptance and settlement through close collaboration with key internal stakeholders, e.g. IT, Finance, Treasury, etc.
• Ensure continuous compliance, security and stability for card and payment systems in close collaboration with European compliance lead and IT security lead.
• Help define compliance scope for BeNeLux and German markets and support required PSP license applications and implementation.
• Responsible for regional compliance processes related to certifications and fraud management and prevention, including investigation, mitigation and reporting.