Senior Manager, Repossessions and Operational Fraud Management, TD Auto Fin

at  TD Bank

JOB PROFILE SUMMARY:

Oversees a large and significant multi- faceted operational function with overall accountability for providing strategic direction and guidance on TD Auto finance repossession, remarketing and fraud detection.
Primary objective(s) - maximize dollars recovered during the repo process using all available methods.
Identify Fraud and work across all business lines to prevent/minimize future losses by sharing lessons learned.

EXPERIENCE AND/OR EDUCATION

• Undergraduate degree/ college diploma preferred
• 7+ years relevant experience and 5+ years people management experience
• Strong credit and risk experience, with previous Auto Finance experience an asset
• Proven ability in developing and deploying a vision and impact/influence others to align to that vision. Be known for providing creative thought leadership while also listening and engaging others to provide input in the shaping of that vision
• Strong people leader with demonstrated experience in leading high performing teams through change, and identifying and growing talent
• Strategic thinker with strong analytical skills, with proven history of making an impact, developing and executing on strategies and delivering superior results in both the short and long term
• Powerful communicator who engages colleagues, business partners and external stakeholders
• Confident presentation and facilitation skills and strong interpersonal leadership skills to facilitate working with management at all levels
• Demonstrated relationship building skills, with an ability to make things happen through positive influence
• Expertise in working effectively in teams, cross-organizationally and with multiple stakeholders
• Robust organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities
• Strong knowledge of the related regulatory environment as it relates to TDAF products

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details