Senior Manager, Residential Programs

at  Odyssey House NSW

INTRODUCTION:

Bring your skills, compassion and care to support people affected by alcohol and other drugs. Join our team at Odyssey House NSW and help us reconnect lives, families, communities and cultures.
Be part of the diverse and inclusive culture we’re building in which our clients, staff and broader community feel safe, respected and valued.
Take your opportunity to thrive at a leading not-for-profit where we trust in your limitless potential.
Odyssey House NSW’s trauma-informed services set us apart as a leader in the support service space for alcohol and other drugs dependency. Our teams help clients to meet their goals and address underlying trauma and mental health issues, while also developing new skills to improve all aspects of their lives.
We provide a diverse range of services to individuals, families and community education. Our services include withdrawal services; one-on-one assessment and treatment by psychologists and counsellors; group therapy; residential rehabilitation; and free education at Odyssey College.
Our organisation takes safeguarding children and young people seriously, and as an employee of Odyssey House NSW, you are required to meet the behaviour standards outlined in our Code of Conduct.
Find us at our head office in Redfern and at our network of residential rehabilitation and community sites which span across Greater Sydney, the Southern Highlands and Blue Mountains.
If you are interested in this opportunity, meet the selection criteria and believe you are a great fit for our organisation, apply using the link.
Only shortlisted applicants will be contacted.

DESCRIPTION:

As the Senior Manager of Residential Programs, you will oversee the successful operation of Odyssey House Residential Programs, including the Medical Unit, Family Recovery Centre and Residential Therapeutic Community. Your role will ensure high-quality treatment and support inline with the Odyssey Model of Care.
Competitive remuneration $140-145,000 base, flexible pending experience.
Opportunities for Professional development.

QUALIFICATIONS AND EXPERIENCE:

• Extensive experience managing programs in Health or Community services, ideally supporting alcohol and other drug, mental health, homelessness, or similar needs.
• Experience managing clinical teams is highly regarded.
• Tertiary qualifications in a related field are advantageous.
• Empathetic, strengths-based, and approachable leadership style.
• Knowledge and experience in risk management, clinical and corporate governance, including budget management, WH&S and data management.
• Ability to manage competing priorities and provide clear direction.
• Strong networking skills to build relationships with stakeholders and referral networks.

OTHER REQUIREMENTS:

• Working Rights in Australia
• Working with Children Check (WWCC)
• Ability to complete a Criminal Record Check
• Covid-19 vaccinations (three doses required)

• Lead and support six direct reports managing residential programs at Ingleburn and Eagle Vale.
• Ensure programs meet obligations and deliver on activities per funding agreements, including reporting and data capture.
• Oversee program budgets, finances, policy and procedure reviews, and HR functions.
• Develop and maintain partnerships with stakeholders, represent Odyssey House at forums and events, and maintain referral service linkages.
• Participate in and support Odyssey’s Clinical Governance and Quality Improvement processes through timely data and information reporting.