Senior Manager, Retail Sales, Operations & Licensing

at  The Walt Disney Company EMEA

SENIOR MANAGER, RETAIL SALES, OPERATIONS & LICENSING

The Senior Manager of Retail Sales, Operations and Licensing handles the owned and operated retail businesses associated with our Disney Theatrical Group (DTG) Stage Productions within the West End and UK Tours to ensure that sales and profit targets are achieved, and operations are efficient and streamline.
This role is responsible for the retail licensed relationships for DTG Stage Plays within Europe as it pertains to sales, visual merchandising and assortment planning. Furthermore, this role handles the training and development of DTG retail management teams, identifying sales growth opportunities in a ticketed live event environment and regularly analyzing sales & inventory reports to provide strategy proposals to enhance the guest experience and drive revenue.
As the main Retail Leader in the UK Territory for the Department which is based out of our New York City corporate offices, it is crucial this role stays abreast of the latest industry and market trends to settle impact on our larger teams’ products, services and operations. Sharing these findings and building relationships with our licensed partners as an extension of our DTG brand will be imperative to the success of this role!
Candidates can work in a fast-paced environment and exercise strong leadership and project management skills. They should demonstrate excellent communication abilities and be experienced in account management with an understanding of licensed business models. This is a hands-on role that leads by example both on and off the sales floor and can handle the UK teams’ priorities to align with both the DTG Corporate Merchandise goals as well as the needs for local market teams across the UK and EU!
Lastly, this person needs to ensure operational efficiency in the workplace are consistently observed. The Senior Retail Manager should proactively identify ways to improve the day to day running of the management team, onsite sales periods and interactions with internal and external partners. Detect risk at all levels of sales, stock, operations, and personnel and provide effective & timely solutions.

EXPERIENCE/SKILLS REQUIRED

• Experience in running a retail business for multiple locations (for stores, sales staff, visual merchandise, inventory etc.)
• Experience in managing license partners across different locations and understanding of brand management
• Proven sales experience with a strong track record of hitting revenue targets and managing expenses, sales forecasting and P&L
• Demonstrated ability to develop and execute creative promotion strategies, tailored product offerings, and pricing models for various retail markets.
• Strong analytical skills with a focus on market analysis and product positioning.
• Experience in people/team management

Please refer the Job description for details