Senior Manager, Revenue Operations

at  Dye Durham

DESCRIPTION

Your role as Senior Manager, Revenue Operations will be to take responsibility for the development and maintenance of reporting, analytics, and dashboards to enable the global Sales and Marketing teams to perform at their best and identify areas for improvements.
Based full time in London, the Senior Manager, Revenue Operations will report directly to the Chief Revenue Officer and collaborate with Sales and Marketing leaders in each of our key locations, including Canada, UK&I, and Australia.

SKILLS, KNOWLEDGE & EXPERTISE

• Extensive commercial experience in a Sales Operations leadership role
• Deep knowledge of Salesforce, Excel, Power BI and Tableau
• Experience in the SaaS industry essential, legal industry experience would place you to really thrive in this role.
• Experience working in high growth, fast paced environments
• Experience in integrating newly acquired Sales functions
• Ability to deep dive into customer and prospect data (leads, contacts, opportunities, win/loss, etc), draw meaningful insights & actionable conclusions
• Ability to bring order to ambiguous problems
• Strong communication skills with the ability to translate data analysis to a non-technical audience

YOU WILL HAVE A WIDE AND VARIED ROLE, BUT YOUR MAIN RESPONSIBILITIES WILL INCLUDE;

• Develop and maintain key methods to report on and analyse sales and marketing metrics, including sales activity, customer/prospect engagement, campaign effectiveness, channel effectiveness, sales pipeline management, and sales performance vs budget.
• Collaborate with Sales and Marketing leadership to implement new go to market strategies, with revised processes and metrics, and then analyse results to recommend improvements
• Administer and configure Salesforce to meet the needs of the global organisation and implement new technologies as needed to enable the Sales and Marketing teams.
• Identify and implement process improvements to increase efficiency and effectiveness within the Sales and Marketing organisation.
• Collaborate effectively with the Finance teams to support the annual budgeting process, sales organisational planning process and smooth commission payments.
• Collaborate with Sales leadership and HR on any new incentive campaigns and compensation programs for a range of roles across multiple territories
• Measure sales adherence to define processes
• Develop standards for sales excellence including key scorecards, agreed to guiding metrics, operational design and process