Senior Manager, Risk Management & Data Protection

at  NTUC Health

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.
Our purpose is to achieve health for life’; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.
For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.
DESIGNATION : Senior Manager, Risk Management & Data Protection

QUALIFICATIONS

• Bachelor’s degree or equivalent
• Extensive risk management and governance experience (minimum 10 years) which includes definition and implementation of operational and business risk management related policies and procedures.
• Understanding risk control framework and operational risk management, drafting policies and procedures
• Handling & monitoring PDPA activity (including training & business engagement)
• Act as DPO and put in data governance framework in the organisation
• Handling Workplace Safety
• Effective collaboration across functional teams
• Interaction with stakeholders of varying seniority
• Manage a small team, coach and provide direction to the team and the organization to achieve organization’s objectives and as well as individual’s career development
• Regulatory Compliance / Compliance experience is preferred

RESPONSIBILITIES

The Senior Manager, Risk Management & Data Protection supports the business objectives of strategic growth, enhanced customer experience, improved risk management and operational efficiency of NTUC Health Co-operative Ltd. Responsible for the administration of Risk Management Committee (management) meetings and updates to the Audit Risk Committee. The candidate will report to the Head, Finance, Procurement and Risk.

MAIN JOB TASKS AND RESPONSIBILITIES

• Designing and implementing an overall risk management process for the organization
• Regularly reviewing internal risk policy and ensuring compliance with new legislation
• Building risk awareness amongst staff by providing support and training on risk management principles and raising awareness of risk within organization
• Work closely with relevant stakeholders to ensure effective development and implementation of Risk policies, PDPA Governance, procedures and compliance to legislation.
• Designing monitoring systems to maintain level of risk below established threshold
• Risk reporting tailored to the relevant audience.
• Educating the board of directors about the most significant risks to the business; ensuring business heads understand the risks that might affect their departments; ensuring individuals understand their own accountability for individual risks
• Manage the regular review and improvements to business continuity plans to limit risks
• Implementing health and safety measures, and ensure adequate insurance coverage
• Conducting policy and compliance audits, which will include liaising with internal and external auditor
• Reviewing any new major contracts or internal business proposals, to mitigate risk for the organization.
• Undertake the appointment of Data Protection Officer (DPO) for the NTUC Health Co-operative Ltd
• Duties and resources for DPO as detailed in https://www.pdpc.gov.sg/overview-of- pdpa/data-protection/business-owner/data-protection-officers