SENIOR MANAGER

at  RSI SECURITY SERVICES PTE LTD

Enforcement against illegal parking at HDB Void Decks.

• Bike patrol / Enforcement at HDB areas according to patrol schedule.
• Attend to public feedback related to HDB Void Decks and shops.
• Enforce outdoor display area at HDB shops.
• Assist in the Control of Security Department
• Conducts checks on all posts from time to time to ensure that job is carried out efficiently by officers
• Enforces house rules and regulations
• Assists in the investigation of cases such as theft, house breaking, accidents, fights and other mishaps
• Responsible for the scheduling of roster for his shifts at his sector and submit to Control
• Ensures that all incidents / accidents affecting the safety of officers are rectified soonest possible.
• To provide guidance, training and leading ground security officers
• To conduct surprise checks
• To stand in if there is shortages
• Work closely and Co-ordinate with each site to do manpower forecast, planning for Relief Security Officers to be on sites when necessary
• Provide support for Site Security Supervisors & assist in handling complaints or operational issues
• Offer suggestions to management to enhance security measures within the organisation.
• Co-ordinate with management team and work with clients’ management to ensure customer satisfaction
• Able to carry out investigation and write reports.
• Make rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up with clients to get feedback on regular basis.
• Able to carry out investigation and write reports
• Make rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up with clients to get feedback on regular basis.
• Attend monthly site meetings & contribute towards improving services to clients. Submit monthly report to management.
• Train Security Officers to perform duties as required by clients.
• Conduct on-the-job training.

Office Work Responsibilities

• Answer phone calls
• Organize and schedule appointments
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Maintain contact lists
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients

Requirements and skills

• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• able to work independently

• Answer phone calls
• Organize and schedule appointments
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Maintain contact lists
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external client