Senior Manager Service Supply Chain

at  Medtronic

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Bachelor’s degree and minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience
• Willingness to work with global partners which may result in adjusted work schedule
• Willingness to work 3 times / week from our Heerlen office and ability to travel internationally (twice / year)
• Experience working globally; understanding that regions have unique needs
• Ability to build trust across borders
• Fluent in English
  The following additional skills are considered a valuable plus: Medical Device or service supply chain experience, APICS / ASCM certifications in CPIM / CSCP / CTSC, Working knowledge of SAP, Blue Yonder, BPCS.

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

• Serve as Service Liaison with each Operating Unit’s supply network, production scheduling, finance and manufacturing operations teams to ensure appropriate allocation of spare parts for service
• Drive Inventory Management in downstream Distribution Centers (DC) and Service Centers (Depots) - ensure the plan includes stocking levels to meet customer & repair requirements, work with other Medtronic Planners to maximize inventory efficiency, champion initiatives to reduce working capital / costs while decreasing Service downtime waiting on components
• Lead supply planning activities for new product launches and legacy products phasing out, ensuring awareness of regional phase in / phase out activities and timing differences
• Effectively manage the supply chain to meet Service KPI’s relating to service level agreements including Mean Time to Repair, Days waiting Parts, Backlog, and inventory levels
• Provide global communication of part constraints, Service Part projects and key performance indicators
• Develop and maintain effective relationships with internal and external stakeholders and vendors
• Monitor supplier & DC performance in terms of quality, cost, and delivery