Senior Manager, ServiceNow HR

at  White Case

QUALIFICATIONS AND SKILLS

• Demonstrable experience in product management and HR Shared Services, with ServiceNow (HRSD) experience; integration with Workday is a plus
• Strong project management, organisational, and problem-solving skills
• Excellent communication and interpersonal skills, effective with stakeholders at all levels
• Ability to work independently, manage multiple tasks, and operate in international and remote-work environments
• Experience in process improvement, performance analysis, standards definition & governance, and documentation management
• Experience working internationally and cross-culturally, influencing across hierarchical lines

EQUAL OPPORTUNITY STATEMENT

White & Case is committed to creating a diverse and inclusive workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or accommodation to participate in our application and/or interview process, please email the recruiting contact listed for the relevant position. We are a Disability Confident (Committed) Employer. We will be happy to work with you.
Note to recruitment agencies: Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction.
Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the London Recruitment team.
When engaging with agencies, we are supported by our preferred suppliers.
The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
1The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Primary Location: United Kingdom-London
Expected Workplace: Hybrid
Job Posting: Oct 11, 2024, 3:05:07 AM

As a key member of the Global HRIS team, you will collaborate with the Associate Director, HRIS to deliver the strategy, roadmap, and operational targets. You’ll work with peers across the Firm to improve processes and enhance user value. Managing relationships with the ServiceNow community, especially the Platform Governance Board, will be crucial to align schedules, vision, and support the ServiceNow rollout.

• Collaborating with HR teams to understand requirements, prioritise the program backlog, and ensure timely delivery of features
• Driving ServiceNow adoption within HR and across the Firm, making it the central point for all HR services and activities
• Reporting progress to senior leadership, provide regular updates, and communicate risks
• Assisting with integrating ServiceNow with Workday to streamline processes, increase automation, and improve data accuracy
• Managing the HR Service Catalogue and Knowledge Base, ensuring they are current, and provide training to promote ServiceNow adoption