Senior Manager, Site Supplier Liaison Lead

at  BristolMyers Squibb

WORKING WITH US

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Qualifications & Experience

• Bachelor’s degree in science, or a related field.
• 8+ years of experience in a pharmaceutical/ biopharmaceutical/Advanced Therapeutic Modality Products (ATMP) environment including previous QA experience - e.g., QA compliance role, Supplier Quality oversight and 2+ yrs managing matrix teams and 4+ years project mgmt. experience. ATMP experience a plus.
• Deep understanding of supplier management principles, governance frameworks, and performance metrics.
• Advanced operational excellence skills preferred such as process excellence/six sigma methods and approaches including process mapping, root cause analysis and problem definition.
• Strong change leadership skills.
• Demonstrated ability to work in a matrixed organization with diverse teams and to influence areas not under direct control.
• Strong leadership and stakeholder management skills, with the ability to influence and collaborate effectively with cross-functional teams.
• Demonstrated ability to wield and develop technologies, innovations, programs, and procedures that move the business forward.
• Demonstrated and perceived ability to lead, develop and instill confidence through the reinforcement of teamwork and exemplification of BMS values.
• Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences.
• Demonstrated innovation, flexibility, open-mindedness, and adaptability to meet objectives in a rapidly changing environment with shifting priorities.
• Strong decision-making capability and ability to think conceptually and understand impact of decisions.
• Ability to work independently and prioritize tasks effectively in a fast-paced environment.
• Mastery in using quality management and analytical software and tools. Veeva Quality Suite and Tableau experience a plus.

Key Responsibilities

• Develop and implement the necessary stakeholder forums to enable strong connectivity between the BMS site supplier functions and the central supplier mgmt. functions to support the robust management of centrally managed suppliers.
• Drive alignment and harmonization in implementation and ongoing maintenance of all aspects of the supplier management lifecycle across BMS Network sites in Biologics/Pharma/Cell Therapy OpUs to support simplification, enable agility and desired business drivers.
• Support and represent SQE at site quality councils and material review boards, as required.
• Support the Supplier Change process for site material inventory management. In collaboration with SQE LT, support integration activities for newly acquired company practices, assets & supply chains:
• Support post Day 1 activities on the acquired company or assets to identify key integration challenges, risks, and opportunities associated with the supplier lifecycle mgmt. processes and supplier landscape.
• Execute on integration plan activities according to prescribed timelines.
• Collaborate with the acquired company’s supplier/vendor mgmt. team(s) to ensure a smooth transition and alignment of goals and objectives.
• Facilitate effective communication and change management strategies to keep SQE team informed and engaged throughout the integration process.
• Work with the SQE LT to identify and prioritize integration activities, such as harmonizing processes, systems, and policies, and aligning organizational structures and reporting lines.
• Establish clear roles and responsibilities for team members involved in the integration, ensuring that everyone understands their specific tasks and deliverables.
• Monitor and track progress against SQE assigned integration milestones, identifying and addressing any issues or roadblocks that may arise.
• Continuously evaluate and refine integration strategies and plans based on feedback, lessons learned, and changing business needs.

Develop and manage the resource and capacity model and execute workload management for the supplier quality excellence team:

• Monitor and analyze workload trends, including incoming work requests, project demands, and resource utilization, to identify potential capacity constraints or imbalances.
• Collaborate with stakeholders to understand upcoming workloads and resource requirements.
• Develop and maintain a comprehensive capacity management plan that outlines resource availability, allocation, and utilization across different teams or departments.
• Conduct regular capacity planning exercises to forecast future resource needs and identify any gaps or surpluses in capacity.
• Coordinate with HR or resource management teams to ensure that staffing levels align with workload demands, including hiring or reallocating resources as needed.
• Implement tools or systems to track and manage workload and capacity data, such as project management software or resource planning tools.
• Prioritize and schedule work assignments based on available capacity, criticality, and strategic objectives.
• Identify and escalate bottlenecks or constraints in the workflow that may impact capacity, collaborating with relevant stakeholders to find solutions.
• Continuously evaluate and optimize workload and capacity management processes, seeking opportunities for efficiency improvements and resource optimization.

Inspection Readiness and Regulatory Surveillance:

• Review vendor inspection reports received from regulatory authorities to identify findings and assess their severity and significance.
• In cooperation with the Supplier Compliance or Global Supplier Compliance Lead (where applicable), evaluate impact on the sites utilizing given supplier/vendor to determine if corrective actions are required, assess the potential impact on ongoing operations, and identify any potential risks to supply, patient safety or product quality.
• Collaborate with stakeholders, such as quality assurance, regulatory affairs, and site personnel, to gather additional information, discuss findings, and develop appropriate action plans.
• Provide recommendations on how to remediate the regulatory findings.
• Support site inspection readiness programs and activities, as required.

Supplier Performance Management:

• Support Supplier Quality Leads and cross-functional teams in the establishment of performance improvement/compliance improvement plans for underperforming suppliers.
• Participate in continuous improvement initiatives with suppliers to enhance performance and meet business objectives.

QMS Health & Maturity:

• Support the Vendor & Materials Mgmt. Global Process Lead in driving and executing actions to progress the QMS Health and Maturity at the site level.

Continuous Improvement:

• Drive continuous improvement initiatives related to supplier quality mgmt. processes, tools, and systems.
• Analyze data and metrics related to supplier quality mgmt. to identify trends, areas for improvement, and opportunities to enhance efficiency and effectiveness.
• Collaborate with cross-functional teams to implement process improvements and best practices for managing supplier quality management processes.

Other Responsibilities:

• Support Health Authority inspections and audits of BMS sites/functions, act as QA representative (SME) for functional area relevant topics.
• Lead/Participate as QA representative to internal work streams, projects, and improvement initiatives.
• Other responsibilities, as assigned.

Key Responsibilities

• Develop and implement the necessary stakeholder forums to enable strong connectivity between the BMS site supplier functions and the central supplier mgmt. functions to support the robust management of centrally managed suppliers.
• Drive alignment and harmonization in implementation and ongoing maintenance of all aspects of the supplier management lifecycle across BMS Network sites in Biologics/Pharma/Cell Therapy OpUs to support simplification, enable agility and desired business drivers.
• Support and represent SQE at site quality councils and material review boards, as required.
• Support the Supplier Change process for site material inventory management. In collaboration with SQE LT, support integration activities for newly acquired company practices, assets & supply chains:
• Support post Day 1 activities on the acquired company or assets to identify key integration challenges, risks, and opportunities associated with the supplier lifecycle mgmt. processes and supplier landscape.
• Execute on integration plan activities according to prescribed timelines.
• Collaborate with the acquired company’s supplier/vendor mgmt. team(s) to ensure a smooth transition and alignment of goals and objectives.
• Facilitate effective communication and change management strategies to keep SQE team informed and engaged throughout the integration process.
• Work with the SQE LT to identify and prioritize integration activities, such as harmonizing processes, systems, and policies, and aligning organizational structures and reporting lines.
• Establish clear roles and responsibilities for team members involved in the integration, ensuring that everyone understands their specific tasks and deliverables.
• Monitor and track progress against SQE assigned integration milestones, identifying and addressing any issues or roadblocks that may arise.
• Continuously evaluate and refine integration strategies and plans based on feedback, lessons learned, and changing business needs

Other Responsibilities:

• Support Health Authority inspections and audits of BMS sites/functions, act as QA representative (SME) for functional area relevant topics.
• Lead/Participate as QA representative to internal work streams, projects, and improvement initiatives.
• Other responsibilities, as assigned