Senior Manager- Technology Strategy & Transformation

at  EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
We currently are seeking for experienced Senior Managers in Technology Transformation. Our Technology Transformation Consulting team is focused on helping clients create technology visions, deliver technology enabled business outcomes such as improving business performance or accelerating operational efficiency, transforming employee or customer experiences, all while managing risk and complex stakeholder landscapes. As a Technology Transformation professional, you’ll engage with business and government leaders to provide insights and strategic advice for Technology Transformation across organizations. We value your professional development by providing opportunities for you to learn, connect, and grow in our inclusive, purpose-driven, and expertise-sharing environment across the global EY network. If you are looking for a tech-focused, collaborative, and exciting environment and the opportunity to focus on all things in business technology, this could be your role!
We provide Technology Transformation services across all sectors and functions and collaborate with other EY teams in many cross- functional engagements.

We are looking for candidates with experience in one or more of the following Technology Transformation capabilities:

• IT-enabled Business Transformation and Value Creation: Help clients design the transformation of their business by leveraging
• technology-enabled solutions. Help clients uncover opportunities to create incremental business value by transforming digital experiences, business processes and associated enabling technology.
• Technology Strategy and IT Operating Model : Help our clients align their technology and digital strategy to the business strategic direction. Capabilities within this include current-state assessments, technology and digital roadmap development, next- generation IT operating model design, sourcing structure, organization design, organizational structure, roles and responsibilities, governance structure, performance, risk management, and sourcing.
• Program Delivery: Help client stakeholders on their most complete portfolio & program challenges and to provide advise on program delivery activities such as, program setup & rapid mobilization, scope & cost management, schedule & resource management, project management activities around design, implement and sustain operations, quality management, change management, outcome & benefits management, etc.

SKILLS AND ATTRIBUTES FOR SUCCESS:

• Strong interpersonal, executive communication, workshop facilitation, and presentation skills
• Demonstrated people and project team leadership and strong ability to manage the delivery of quality services or various activities for the firm (practice development, business development)
• Strong time management to lead and manage on multiple initiatives
• Act as a subject matter expert to engagements and team members for field of expertise in Technology Transformation
• Strong critical thinking and analytical mindset in terms of taking abstract questions and issues and structuring them into manageable work streams
• Demonstrated consistency in values, principles, and work ethic
• Knowledge and passion for strategy, innovation, and technology in business
• Strong ability and proven experience in building and developing a high performing team/culture
• While proficiency in a language other than French is not a requirement for this role, some English communications with stakeholders outside of Quebec may be required from time to time.

YOUR KEY RESPONSIBILITIES

Your role as a Senior Manager will be as a trusted advisor to create meaningful impact with EY’s global clients. An important part of your role will be to actively establish and strengthen internal and external relationships. You’ll also lead strategies to drive business opportunities for EY engagements. Similarly, you’ll oversee and provide direction to project teams. As a leader in of the team, you’ll help to create a positive feedback-oriented learning culture and coach, counsel, and develop team members to support their development. You will also be actively engaging in practice development for the future of Technology Transformation.

The following are key activities for the role:

• Demonstrate a high level of applied understanding and interest in technology and business strategy concepts, business/technology transformations, operating models, service delivery transformation all while considering the disruptive technology trends (e.g. DevOps, Agile, AI/ML, Cloud, APIs, product management, human centered design) which are prevalent in today’s economy.
• Lead the delivery of quality services by demonstrating excellent client service such as establishing plans and objectives, adopting strong program/project management, focusing on delivery of client business priorities, managing expectations of outcomes, scope, budget, and implementing practices to achieve high quality deliverables within expected timeframes. Lead the engagement team to serve clients and keep key stakeholders informed about progress, risk management and expected outcomes. You will be accountable for work products delivered by the project teams as well as the overall management of engagement from EY perspective (i.e. risk, profitability, other engagement metrics).
• Lead, develop, and grow productive relationships with client management, and foster relationships within the firm across various areas of the global EY network to serve client needs. This includes playing a key people leadership role within the practice including coaching, mentoring and managing members of the practice directly on projects and indirectly across the practice
• Demonstrate high level of professional and technical knowledge and quickly assimilate new knowledge and relevant research to help solve complex business problems. Understand the client’s industry and recognize key performance drivers, industry and business trends, and current developments in consulting services capabilities.
• Lead and contribute in the development of points of view, thought leadership, business development and market opportunities.
• Lead practice development and creating new business opportunities by understanding and communicating EY’s capabilities and services, and how we can drive impact with clients. This includes providing strategic direction for business development pursuits activities (e.g. responding to RFPs, preparing proposals, contracts, building relationships with clients)

TO QUALIFY FOR THE ROLE, YOU’LL HAVE:

• At the Senior Manager level, a minimum of 8+ years’ experience with a consulting firm offering management and/or technology
• related services or a successful track record in complex technology transformation related initiatives, in a client-facing or advisory/project/transformation role within an organization
• Experience leading, managing, and delivering projects in a technology/digital environment, managing both external clients/stakeholders and internal leaders, third-party vendors and project teams
• Strong Project Management skills and experience delivering complex projects using Software Delivery Life Cycle phases (Requirement gathering, Design, Development, Deployment & Software Maintenance) and methodologies, including Agile approach and related toolkit (ex. Jira) Experience in the delivery of a variety of technology related transformation projects, particularly S/4 HANA projects. Experience may include rapid mobilization, program management execution, tech-enabled business transformations, strategic technology planning process; and enterprise cost reduction enabled by technology. Experience in leading and managing business development efforts (sales planning and pursuits, RFP responses, proposals) Experience in interacting with senior client leaders
• Bilingual (French / English) (MUST HAVE)