Senior Managing Director for UK and EMEA

at  HqO

ABOUT HQO

HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location.
HqO has been trusted to power 400 million+ square feet across 700+ properties in 32 countries, and we’re backed by some of the world’s most prominent VC and real estate companies as we continue to grow rapidly across the world.
We’re driven by our core values of LET’S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we’re the company for you.

ABOUT THE ROLE

As the Senior MD, you will be responsible for driving the growth and success of our business in the UK and EMEA market while representing the interests of the UK and EMEA regions. This role combines strategic leadership with hands-on management of sales, account management, and revenue generation. You will work closely with the US executive team, ensuring the UK/EMEA perspective is considered in strategic decisions. The ideal candidate will have a proven track record in sales leadership, with a strong focus on customer relationships, market expansion, and cross-regional collaboration.

WHAT YOU’LL DO

• Sales and Account Management Leadership:
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• Develop and execute a strategic sales plan to grow revenue in the UK market, while supporting the wider EMEA growth strategy

• Lead and manage the UK sales team, including setting performance goals, providing coaching, and driving results
• Identify and target new business opportunities, cultivating relationships with key stakeholders in the PropTech sector
• Monitor sales performance, forecasts, and KPIs, ensuring consistent achievement of targets
• Oversee the account management team, ensuring the delivery of high-quality customer service and the retention of key accounts and identifying growth opportunities
• Act as the main point of contact for strategic clients, ensuring their needs are met and expectations exceeded
• Revenue Generation:
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• Take ownership of revenue growth targets, drive pricing strategies, contract negotiations, and renewals to optimize revenue streams

• Product Strategy Influence:
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• Collaborate with the product and executive teams to influence product development based on the unique needs of the UK and EMEA markets

• Provide insights on local market trends, customer pain points, and competitive analysis to shape product features, functionality, and enhancements
• Customer-Facing Leadership:
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• Represent the company at industry events, conferences, and client meetings

• Deliver presentations, pitches, and demonstrations to prospective clients, showcasing the value of the company’s offerings
• Cross-Regional Collaboration:
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• Serve as the key liaison between the UK/EMEA operations and the US executive team, ensuring alignment on global strategies

• Work cross-functionally with marketing, product, and sales teams to deliver tailored campaigns and strategies that resonate with regional audiences
• Team Leadership:
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• Build, mentor, and develop a high-performing team across sales and account management in the UK and EMEA

• Foster a positive, results-oriented culture within the team