Senior Medical Lab Technologist - Pathology

at  William Osler Health System

COMPANY

William Osler Health System
One of Canada’s Best Diversity Employers and Greater Toronto’s Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities.

REQUIREMENTS

Qualifications
Graduate of an accredited medical laboratory technology program or equivalent education
Must be registered with the College of Medical Laboratory Technologists of Ontario
Minimum three years experience as a laboratory technologist required
Experience with hospital information systems, laboratory information systems and Paradigm document control software required
Excellent interpersonal and communication (verbal and written) skills
Demonstrated leadership skills and ability to mentor and coach staff; strong conflict resolution skills
Management and supervisory courses an asset
Proven skills and competence in departmental policies, processes and procedures
Experience in developing policies, processes and procedures, duties and responsibilities
Working knowledge of departmental budgets and schedules an asset
Experience coordinating workflow and prioritizing in a fast-paced environment
Demonstrate excellence in organization and time management skills to meet deadlines
Demonstrate mature judgment and initiative and ability to effectively problem solve
Strong ability to multitask, be assertive, flexible and responsive to conflicting priorities
Must possess strong motivation skills as well as being self-motivated
Ability to work independently or as part of a multi-disciplinary team environment
Excellent computer knowledge and skills
Excellent attendance and punctuality record
Ability to work and travel between all Osler sites
Must demonstrate Osler’s Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

The Senior Medical Lab Technologist reports to the Clinical Services Manager, Laboratory Medicine and works under the supervision of the Charge Technologist, Pathology and Medical Authority for Pathology for day-to-day tasks/duties.
Accountabilities:
Performs all front-line technical functions, operation and maintenance protocols, quality assurance and quality control procedures; monitors for compliance
Designate for Charge Technologist/supervisor; resource for front-line staff
Act as subject matter expert and technical resource for staff
Collaborates with peers, direct supervisors, professional leader and quality manager; using the organizational reporting structure to address conflict and develop solutions prior to escalation
Participates in the development and review of technical procedures
Maintains strong working knowledge of current technical methodologies, performance standards and evidence-based practice
Actively involved in the inventory management process; orders product, ensures stock rotation, identifies and reports non-conformances (e.g. unacceptable, expired or discarded products)
Monitors for compliance to policies and procedures; coaches, educates and trains as required
Monitors and reallocates resources to meet performance expectations and operational needs
Participates in process validations and qualification protocols for laboratory equipment, reagents and supplies
Coordinates technical and safety training for staff; ensures hazardous tasks lists are current and communicated
Provides input to staff performance appraisals
Enters non-captured service and non-service recipient workload units
Participates the management and reporting of EQA testing
Manages workload effectively and efficiently; identifies, reports and solves problems, meets deadlines and prioritizes
Follows departmental policies, processes and procedures in accordance with established regulatory and accreditation standards
Participates in the investigation, corrective action and follow-up for all non-conformances; discordant results, complaints, employee incident reports
Evaluates episodes leading to withholding of results; performs look back trace back procedures, implements corrective actions; authorizes the resumption of testing and releasing of results
Attend meetings and delivers departmental huddles as required
Accountable for meeting deadlines when completing action items, skills assessments and other technical projects