Senior Mortgage Underwriter - Calgary - RFA Mortgage Corporation

at  RFA Canada

RFA’s residential mortgage lending business is operated by RFA Mortgage Corporation and RFA Bank of Canada, a federally regulated Schedule I Bank. RFA Mortgage Corporation specializes in Prime lending (Insured, Insurable, Uninsurable), while RFA Bank of Canada is a balance sheet based Alternative mortgage lender (Alt-A and B lending). Combined, RFA offers mortgage brokers a one-stop shop with our full suite of competitive Prime and Alternative mortgages.
RFA’s strategic vision is to be a long-term leader in the residential lending segment by offering a value proposition beyond just rate and compensation. Through building a competitive broker experience and solutions-oriented product suite, RFA’s goal is to be recognized and recommended by our mortgage broker partners, mortgagors, and other strategic partners, for our financing solutions and broker/client experience.

THE OPPORTUNITY

We are looking for a Senior Mortgage Underwriter to join our Western Canada team. The successful candidates will review, process, and approve mortgage applications in a timely and effective manner resulting in the achievement of RFA Mortgage Corporations overall residential mortgage underwriting policy and applicable guidelines.

Customer Results

• Underwrite to highest credit quality standards as defined by the Residential Mortgage Underwriter Policy.
• Negotiate, approve, recommend, and decline applications within RFA Mortgage Corporations Residential Underwriting Guidelines, including without limitation:
• Review of credit information.
• Review of real estate appraisals for consistency, with prevailing market conditions.
• Terms and conditions on all mortgage applications.
• Submit applications for insurer approval, where applicable.
• Prepare and issue mortgage commitments.
• Follow up on outstanding conditions/documents.
• Review and verify accuracy of required documentation related to the mortgage commitment. Requirements include Income validation, down-payment validation, collateral validation, title, mortgage statements, tax statements, etc.
• Modify mortgage applications related to changes in documentation reviewed; submitting to Mortgage Insurer(s) where required.
• Identify and escalate instances of suspected fraud to Senior Management and Quality Assurance.
• Maintain service levels in an environment of high volumes and the competing demands of customers and employees.
• Maintain direct contact with mortgage originators via updates specific to the application from fulfillment through to closing.
• Build and maintain exceptional customer service levels.

Operational Efficiency and Risk Management

• Manage work volumes to meet short timelines with a high level of quality.
• Evaluate real estate and associated risks in a volatile market.
• Handle difficult interactions and unpopular decisions.
• Build relationships with mortgage brokers and related business partners.
• Keep up to date with evolving policies and procedures.

Please refer the Job description for details