Senior Neighbourhood Housing Officer

at  Lambeth Council

ABOUT US:

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page.

TO BE CONSIDERED FOR INTERVIEW, YOUR CV AND SUPPORTING STATEMENT WILL CLEARLY EVIDENCE:

Please upload your CV and supportive statement outlining how you meet the shortlisting criteria marked ‘A’ on the person specification. Please provide examples,where possible, from your experiences. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:

You will have responsibility for managing a team of Housing Officers to carry out the following functions:

• Tenancy management including transfers, deaths, successions, assignments & mutual exchanges
• Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling
• Delivering estate improvements including cycle storage, lighting, parking
• Reducing risk of fire in communal areas
• Resident engagement
• Supporting vulnerable residents
• Delivering excellent customer care

The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council’s neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required.