Senior .Net Support Specialist - Remote
at Cognizant
Toronto, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Dec, 2024 | Not Specified | 02 Oct, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
At Cognizant, our global community sets us apart—an upbeat, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw encouragement from dedicated colleagues and leaders. Cognizant is right where you belong.
Responsibilities:
ROLE OVERVIEW
We are seeking a highly skilled Senior .Net Support Specialist to join our dynamic team. In this crucial role, you will be responsible for providing expert-level support and guidance for our .Net applications, ensuring smooth operations and resolving complex issues using .NET Rest API, Angular8+ version, SQL, Linq, Entity Framework. You will serve as a key liaison between technical teams and collaborators, facilitating effective communication and collaboration to enhance system performance and user experience. You should be prepared to troubleshoot high-impact problems, implement solutions, and contribute to system optimizations.
WHAT YOU’LL DO
In this role, you will:
- Provide expert-level support for .Net applications and infrastructure.
- Troubleshoot and resolve complex issues in a timely manner.
- Collaborate with multi-functional teams to enhance system performance.
- Mentor and train junior support staff on .Net technologies.
- Develop and maintain documentation for support processes and procedures.
- Assist in the design and implementation of system improvements.
- Monitor application performance and implement optimizations as needed.
WHAT YOU BRING TO THE ROLE
To excel in this role, you should bring:
- Minimum 8+ years of experience in L3 production support experience using .NET Rest API, Angular8+ version, SQL, Linq, Entity Framework
- Minimum 3+ years of experience in Azure App Insight.
- Experience in end to end L3 production support experienced with knowledge on different metrics, SLA, well enough to identify the scopes, issues in production, debugging is must.
- Experience in identify the issues and communicate with appropriate collaborators on time
- Experience in handling team at Offshore-Onshore model
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong verbal and written communication skills for effective collaboration with technical and non-technical teams.
- Bachelor’s degree or equivalent experience in Computer Science, Data Analytics, or a related field.
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Computer science data analytics or a related field
Proficient
1
Toronto, ON, Canada
