Senior Network and Server Engineer

at  Fusion Consulting

SWISS DELIVERY EXCELLENCE: TRANSFORMING LIFE SCIENCE CONSULTING WORLDWIDE.

Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health.
With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients’ business transformation challenges and set new industry standards through innovative solutions.
Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake.
Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our global teamwork transcends boundaries and turns shared visions into reality.
Job Description

• Manage service levels, incidents, and problem resolution within a hybrid IT environment (cloud and on-premise), ensuring that all IT services meet or exceed client expectations.
• Oversee and optimize IT infrastructure, including network, server, and storage environments, leveraging expertise in cloud platforms such as AWS and Azure and virtualization technologies like VMware and Hyper-V.
• Utilize service management tools (e.g., ServiceNow, MS Dynamics) to monitor service performance, manage incidents, and maintain operational documentation.
• Apply ITIL best practices to ensure structured, efficient service delivery and to continuously improve IT operations.
• Collaborate with cross-functional teams to ensure the smooth delivery of IT services, managing the infrastructure for optimal performance and reliability.
• Provide technical leadership and support in network and server management, with an emphasis on advanced networking solutions (e.g., CCNA, CCNP).
• Proactively identify and resolve issues before they impact operations, implementing DevOps methodologies and tools to automate processes and enhance efficiency.
• Build and maintain strong relationships with stakeholders by adopting a customer-focused mindset and delivering excellent service in a dynamic environment.
• Ensure IT services are secure, scalable, and compliant with organizational and industry standards, adapting to changing requirements.
• Stay up to date with the latest industry trends and technologies, and continuously seek opportunities to enhance IT service delivery.
  Qualifications