Senior Network Specialist

at  PPHE Hotel Group

Department: Business Technology and IT
Job Level: Specialist
Job Type: Full Time
Hours per week: 40
Job Reference: REQ11838
Date Posted: 21 August

• Create and maintain up-to-date documentation of network infrastructure.
• Manage, support, monitor, and develop the Wi-Fi network and IP telephony platforms across all properties.
• Provide support for Wi-Fi network and IP telephony incidents and hands-on support in UK/NL properties. Provide Wi-Fi network and connectivity support for large M&E events.
• Handle escalations or incidents on Wi-Fi and manage related problems to resolution.
• Assess/administer Wi-Fi network and IP Telephony equipment with the network team.
• Monitor and ensure the effectiveness of the network environment to ensure optimal performance.
• Asset management for Wi-Fi, IP telephony, and network hardware and software across the Group.
• Plan and assist the network team with network changes and upgrades.
• Design, plan, and assist with network cabling or patching works.
• Report on Wi-Fi infrastructure performance.
• Collaborate with the Engineering department to resolve remote incidents or changes.