Senior Network Technology Support

at  ATT

JOB DESCRIPTION:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
As a Senior Network Technology Support, you will be responsible for the installation, configuration and maintenance of the AT&T UNIX operating systems and all related systems or software on HPE and DELL servers and 24/7 production support.

Key Roles and Responsibilities:

• Performs software installations and upgrades to operating systems and layered software packages.
• Monitors and tunes the system to achieve optimum performance levels.
• Analyzes and resolves problems associated with server hardware/software and applications software and ensures scalability and appropriate integration with other systems.
• Detects, diagnoses, and reports UNIX related problems. Responsible for backup or recovery procedures.
• Provides technical project management oversight during installations.
• Works on projects/matters of limited complexity in a support role.
• Installs and monitors security auditing software and remediates defects based on ASPR policies.
• Configures and extends vendor software to deliver Enterprise Content Management (ECM) solutions for internal customers to meet departmental or enterprise business needs in addition to providing extended support as needed.
• Collaborates with vendors on ECM product capabilities and improvements needed to meet ATT requirements.

Required Experience:

• 3 + years’ experience.
• 3 + years’ experience: Unix – Redhat; SeSu Linux, UBUNTU, CentOS, VMWare
• 3 + years’ experience: DELL, HPE DLs, HPE c7000, vCenter Mgmt, ESXi host mgmt.

Desired Education:

• Bachelors’ of Science in Information Systems Technology, Computer Science or Engineering preferred.

Our Senior Network Technology Support earns between $94,300 - $158,400 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses, and the industry. We’re developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.
Ready to #transformdigital with us? Apply now!

• Performs software installations and upgrades to operating systems and layered software packages.
• Monitors and tunes the system to achieve optimum performance levels.
• Analyzes and resolves problems associated with server hardware/software and applications software and ensures scalability and appropriate integration with other systems.
• Detects, diagnoses, and reports UNIX related problems. Responsible for backup or recovery procedures.
• Provides technical project management oversight during installations.
• Works on projects/matters of limited complexity in a support role.
• Installs and monitors security auditing software and remediates defects based on ASPR policies.
• Configures and extends vendor software to deliver Enterprise Content Management (ECM) solutions for internal customers to meet departmental or enterprise business needs in addition to providing extended support as needed.
• Collaborates with vendors on ECM product capabilities and improvements needed to meet ATT requirements