Senior Officer - Quality - Patient Experience

at  NHS Devon Integrated Care Board

The Chief Nursing Officers directorate will deliver expertise in clinical optimisation, transformation and improvement to improve the quality of care in Devon. Through a multidisciplinary approach, the directorate will offer clinical leadership, competence and experience in healthcare, professional practice and statutory compliance. This post sits under the Quality function and will report to the Senior Specialist Patient Experience & Complaints. The post holder will support the Patient Experience function and the wider team to ensure work is planned and managed effectively, taking a lead in assisting in the successful delivery of the directorate workplans and supporting the patient experience agenda.
Provide high quality project, service, initiative and administrative support including information and analysis. Will undertake reporting and analysis of information to support delivery. Will be a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives. There will be a requirement to work in a matrix and flexible way across multiple areas/teams to support business needs.
The objectives of the role will be regularly reviewed to align to organisational priorities. Where the post is a temporary position there may be a possibility of the post becoming permanent. All posts can be considered as development opportunities if applicants do not meet the essential criteria at the time of appointment but would be able to meet this in a reasonable time frame. Vacancies may close early if a high volume of applications are received.
Please refer to the attached job description and person specification for full details of the role requirements. Please note that the job description is subject to consultation and job evaluation as part of our ongoing organisational change process and therefore some of the details may change

Please refer the Job description for details