Senior Officer - TMR Contracts

at  Gympie Regional Council

• Competitive annual salary commencing at $93,611, plus up to 13% superannuation
• Great range of additional benefits, including health & wellness programs, salary sacrifice options, salary packaging arrangements and a fortnightly RDO.

ESSENTIAL KNOWLEDGE & SKILLS:

• Experience in administering a Department of Main Roads, Road Maintenance Performance Contracts.
• Knowledge of the principles of project management.
• Knowledge of relevant contemporary practice and legislation.
• Practical knowledge of industry best practices for maintenance treatment selection, workflow and work practice including strategy, costings, scheduling, programming and timing.
• Practical experience in supervision and management of civil works contracts.
• Demonstrated experience in industry best practice road maintenance activities.
• Understanding of quality assurance in civil works.
• Understanding of road materials and production.
• Strong written and verbal communication skills.
• Advanced computer literacy and experience in using handheld computer devices.
• Demonstrated ability to implement and foster a customer service culture.
• Traffic Management Implementations – Level 2.

ESSENTIAL REQUIREMENTS:

• Assist the Coordinator TMR Contracts in developing TMR contracts operational workflow and managing activities to ensure efficiency to meet the demands of council’s forward planning and maintenance activities including planning and procurement of works and materials.
• Assist the Coordinator TMR Contracts with contract administration and management services to ensure the effective and efficient delivery of contracts for the Department of Transport and Main Roads and other minor contracts as required.
• Assist the Coordinator TMR Contracts prepare procurement documentation for external contractor pricing, review of contractor responses prior to engagement for works and sub-contractor management and supervision.
• Provide technical support to the road maintenance delivery team and asset management team and support the implementation of a mobile computing solution on TMR contracts.
• Assist in the implementation of quality assurance system across maintenance and TMR contracts.
• Assist in the development and implementation of a routine inspection schedule across TMR contracts.
• Undertake audits and field investigations to report on incidents related to the activities associated with TMR contracts and develop reports, including reporting on insurance claims.
• Investigate, collate, monitor and evaluate information to provide reports on key performance indicators and outcomes of TMR contracts.
• Disseminate customer requests to responsible action officers through the Customer Request Management (CRM) System and respond to customer enquiries where required.
• Foster a positive relationship with TMR and key stakeholders.
• Support and promote a positive and cooperative team environment which fosters creative problem solving and shared learning.
• Maintain a positive organisational image which promotes good customer relations and maximises the provision of a high level of service to enhance the customer experience.

Support the Coordinator TMR Contracts with the programming, coordination and contracts administration of contract works for the Operations Roads and Drainage team and Department of Transport and Main Roads. Ensuring quality products, value for money, timely delivery and the health and safety of staff with a strong focus on continuous improvement and customer service.
On request provide technical assistance to other units of the Directorate.