Senior OnBase Business Analyst

at  Wis Phys Svc Ins Corp

WHO WE ARE

WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.

MINIMUM QUALIFICATIONS

• US. Citizenship is required for this position due to Department of Defense restrictions.
• Bachelor’s Degree in related field or equivalent post high school and/or related work experience.
• 3 or more years of related work experience in the information systems field, including technical support, content management, administration of network applications or system analysis

PREFERRED QUALIFICATIONS

• Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines. Accurate, detail-oriented, and organized. Able to resolve difficult situations and problems.
• Experience working closely with highly functional Agile Scrum teams.
• Hyland OnBase software lifecycle.
• Software application support.
• Hyland OnBase Certified System Administrator (OCSA) and Hyland OnBase Certified Workflow Administrator (OCWA) certifications desired.

REMOTE WORK REQUIREMENTS

• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)

As a Senior OnBase Business Analyst, you will work closely with a wide variety of stakeholders across the enterprise in gathering business requirements and translating them into the proper analytical solution for a team of analysts and data scientists. You will be instrumental in enabling data-driven decision making and a higher level of data acumen for WPS.

• Possess effective communication skills: Good verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with staff, management, vendors, and other stakeholders. Able to influence others through explanation of facts, policies, and practices. Able to effectively explain technical subject matter to non-technical audiences.
• Enjoy building something new: You want to play an active role in evolving financial systems team, collaborating with senior team members and other IT teams. You have a passion for assessing current processes and identifying potential system enhancements to improve customer use of financial data.
• Works independently with general supervision.
• Are flexible and organized: You can adapt to the technology available to you and are able to manage your work effectively and efficiently.
• Love collaboration and building relationships: You communicate openly and honestly with respect for everyone. You enjoy building trust and being part of a team that relies on each other to achieve its goals

ROLE SNAPSHOT

As a Senior OnBase Business Analyst, you will work closely with a wide variety of stakeholders across the enterprise in gathering business requirements and translating them into the proper analytical solution for a team of analysts and data scientists. You will be instrumental in enabling data-driven decision making and a higher level of data acumen for WPS.

• Possess effective communication skills: Good verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with staff, management, vendors, and other stakeholders. Able to influence others through explanation of facts, policies, and practices. Able to effectively explain technical subject matter to non-technical audiences.
• Enjoy building something new: You want to play an active role in evolving financial systems team, collaborating with senior team members and other IT teams. You have a passion for assessing current processes and identifying potential system enhancements to improve customer use of financial data.
• Works independently with general supervision.
• Are flexible and organized: You can adapt to the technology available to you and are able to manage your work effectively and efficiently.
• Love collaboration and building relationships: You communicate openly and honestly with respect for everyone. You enjoy building trust and being part of a team that relies on each other to achieve its goals.

WHAT WILL I GAIN FROM THIS ROLE?

• Acting as a cornerstone in the vision for advancing OnBase functionality and processes.
• A deeper understanding of health insurance, claims processing, and general operations along with the analytics and data needs of this industry.
• Working in a great Agile, team environment – across all departments and with business leaders.
• Experience working in an environment that serves our Nation’s military, veterans, Guard and Reserves and Medicare beneficiaries.