Senior Operations Analyst (12 Month - Term)

at  Payments Canada

Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work.
|Get to Know Us
We are a unique organization situated at the centre of Canada’s payments ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas, and to navigate industry-level challenges. We adhere to a set of values that in themselves are tensions: Inspire Trust, Build Community and Enable Change.
Payments Canada where our country connects: https://www.youtube.com/watch?v=czEJQ0jhqIU
|Our Culture
We are a collaborative, diverse and passionate group of individuals. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across our ecosystem!
Come and join us - Where Payments Meets Purpose!
|About the role;
Reporting to the Director, Business Operations Readiness, the Senior Operations Analyst is responsible and accountable to work closely with the RTR Operations Lead and Operational Readiness and Change Management teams to support the development and documentation of detailed RTR service management and operational business processes and procedures for internal and external stakeholders, including RTR participants, Bank of Canada, RTR service providers and Payments Canada.
The development of the deliverables will be based on sound and credible data gathered from collaboration with various sources, which includes work streams within the Program, internal teams within Payments Canada including Payments Operations, Technology, Service Management, Security Operations, the RTR Industry migration team and other sources of information.
This is a temporary position for a 12 month - term.
| What you’ll do
Your responsibilities as a Senior Operations Analyst will include:

• Flexible, hybrid (remote/office) environment;
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (If eligible);
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employee’s with contracts 12 months & over);
• Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown and Cultural Holiday Observance Days;
• 26 Weeks of paid maternity and parental leave top-up;
• Rewards and recognition program;
• Access to Office Gym Facilities;
• Internal and external professional development opportunities;
• Fun team and organizational events;
• Monthly All Staff Forums led by our Executive Leadership Team