Senior Operations Analyst- Regulatory Reporting

at  SP Global

BASIC REQUIRED QUALIFICATIONS:

Financial services experience preferred particularly securities finance regulatory reporting
Client facing experience
Ability to grasp concepts of a technical nature
Querying and extracting data from a database
Understanding of SQL, API
Ability to grasp concepts of a technical nature
Ability to read and understand technical specifications, business requirements
Must be an excellent written and verbal communicator
Excellent interpersonal skills
Able to easily adapt communication style in different situations
Committed to high quality output
Highly motivated, disciplined, confident and a team player. The ability to adjust to shifting priorities is a must.

ADDITIONAL PREFERRED QUALIFICATIONS:

Knowledge of transaction reporting desired
Advanced excel skills preferred
Knowledge of other vendor systems useful
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
What’s In It For You?

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

RESPONSIBILITIES AND IMPACT:

We are looking for a someone who can provide exceptional customer experience to a broad range of clients and ensure the fast and effective management of client workflows support orientated individual to join the GRRS Support team. The ideal candidate will be comfortable in communicating with clients, answering regulatory queries and resolving daily reporting issues. Ideally the candidate will have some experience in mainly North American regulatory reporting – SEC, CFTC, and Canada. Previous experience with EMIR, MiFID, ASIC, and\or SFTR would also be favorable. The role is client facing and requires a high degree of technical competence.
Dealing with customer enquiries and requests and managing them efficiently and in a timely manner until resolution
Troubleshoot client inquiries and issues involving reviewing client data in different formats, i.e. excel file, JSON, XML, FpML messages and comparing against our mapping sheets, technical specifications, business requirements to resolve issues or identify system bugs
Coordinate with application support and development teams on identifying bugs, issues and testing fixes
Helping clients understand how the solution works and how to resolve reporting issues
Involvement in client training and site visits
Escalate issues in a timely manner and ensure follow and resolution.
Assist in validation or UAT for issue resolution
Involvement in client training and site visits

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.