Senior Operations Manager (Internal Only)

at  University of Nottingham

INTERNAL VACANCY

This vacancy is open to employees of the University of Nottingham only.
To support our continued success we are recruiting for a Senior Operations Officer in the School of Sociology and Social Policy. As Senior Operations Officer you will work flexibly as part of an integrated team to support the delivery and continuous improvement of operational and administrative support.
This is a FTC position (12 months), full time. Open to part-time possibly, but limited to 29 hours (4 days a week). Requests for secondment from internal candidates may be considered on the basis that prior agreement has been sought from both your current line manager and the manager of your substantive post, if you are already undertaking a secondment role.

The role will be driven from the Operational elements that drive our Education and Student Experience (ESE) and Research and Knowledge Exchange (RKE). Key areas of focus will entail, but not limited to:

• develop, deliver and coordinate support and activity across a range of areas ensuring an exceptional customer experience;
• provide specialist support advice and guidance on operational processes and activities within ESE and RKE;
• contribute to the development and continuous improvement of relevant plans, policies and processes;
• support the collection and preparation of information and documentation for operational management and quality assurance and enhancement purposes
• provide high-level administrative support to relevant members of the Faculty’s senior leadership team;
• act as secretary and contribute to the management of relevant Faculty committees; and,
• contribute to the planning, management and delivery of projects and initiatives to support Faculty plans and priorities.

You will contribute to our ambitions to enhance the support provided for world-leading teaching and research. You will need excellent interpersonal skills, work well in a team, be highly organised, flexible and able to thrive in a fast-paced, varied environment. As someone who is self-motivated and has experience of contributing to projects and improving processes, you will help drive forward change and deliver excellent service.
Our success is delivered by our people. We believe that a diverse and supportive environment, bringing different perspectives to our work and allowing people to thrive, is the best platform for cutting-edge research and excellent teaching and operational support. We are seeking individuals from the widest possible range of talents and backgrounds, and we will appoint not just based on past achievements, but also on your potential for the future.
Social Sciences at Nottingham have a long history and, for more than 200 years, we have been working to understand the societal issues and solve global problems. We combine excellence in teaching and wide ranging and impactful research. From ending modern slavery to training the teachers that will inspire the next generation - together our staff and students are changing the world

• develop, deliver and coordinate support and activity across a range of areas ensuring an exceptional customer experience;
• provide specialist support advice and guidance on operational processes and activities within ESE and RKE;
• contribute to the development and continuous improvement of relevant plans, policies and processes;
• support the collection and preparation of information and documentation for operational management and quality assurance and enhancement purposes
• provide high-level administrative support to relevant members of the Faculty’s senior leadership team;
• act as secretary and contribute to the management of relevant Faculty committees; and,
• contribute to the planning, management and delivery of projects and initiatives to support Faculty plans and priorities