Senior Operations Manager

at  M Group Services

Hampton TW12 2ES, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Dec, 2024Not Specified24 Sep, 2024N/AConstruction,Customer Service,Supply Chain,Wellbeing,DesignNoNo
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Description:

ABOUT US

Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans.

THE KEY REQUIREMENTS

  • Experienced leader with proven track record in leading a multi-functional team
  • Proven ability to deliver against operational targets
  • Commercially aware and engaged
  • Naturally collaborative, able to build relationships with key client and supply chain contacts
  • Experience working with and managing specialist supply chain for effective, efficient delivery.
  • Committed to delivering the highest health, safety, environmental and wellbeing standards
  • Able to deliver excellent customer service
  • Experience in an operational manager role essential
  • Experience of working with design houses and able to manage design and multiple interfaces
  • Client Management

QUALIFICATIONS / TRAINING:

  • Preferably Degree, HNC or HND qualified in a relevant field for construction, engineering, project management or similar.

OUR VISION

At Morrison Water Services, we’re proud of our positive culture and commitment to safety. We believe in delivering a high performing, sustainable workforce that supports our clients effectively. People stay with our business because of the opportunities for growth and development, our inclusive culture, and our dedication to providing a safe and supportive work environment.
This is an opportunity for individuals who are looking to join an organisation that values integrity, safety, and diversity. For this role, we are seeking individuals who are committed to supporting our long-term goals and who embrace change and promote diversity. We believe that listening to our people, providing feedback, and keeping them informed about the direction of the business is essential to our continued success.
The Next Step…
So you know, all our applications are reviewed by humans, so if you don’t hear back straight away don’t panic, we receive a high volume of applications and you will receive an email letting you know where you are in the recruitment process.

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Responsibilities:

Morrison Water Services are currently looking to recruit a Senior Operations Manager to work as part of our Thames Water Capital Delivery Frameworks in South London and Thames Valley. This is a strategic Leadership role, becoming part of the Leadership Team for the Frameworks.
The Senior Operations Manager is responsible for the delivery of water infrastructure projects in South London / Thames Valley from bid through to successful completion. Through a team of industry professionals, you will be responsible for managing resource levels, agreeing and assisting in the development of Target Cost setting, coordinating of design and driving projects through the lifecycle process without compromising on health, safety, environment, wellbeing, quality and wellbeing.
Supporting your team from a technical side you will need good knowledge of water infrastructure projects with a civil engineering capability. Ensuring compliance with Morrison Water Services procedures to deliver world-class health, safety, environment and well-being performance and providing leading customer service and satisfaction. You will also deliver operational objectives to support Thames Water in meeting their Performance Commitments achieving high levels of compliance. Assisting the maximisation of cash collection and margin whilst maintaining an excellent relationship with Thames Water through collaboration.

As the Water Delivery Manager your duties and responsibilities will be:

  • Client focussed, maintaining excellent relationships with Thames Water
  • Able to manage build and lead a team of professionals to the highest level of performance
  • Ensuring compliance with Morrison Water Services procedures to support the delivery of world class health, safety and quality performance
  • Ensuring compliance with Morrison Water Services environmental processes and procedures
  • Delivery of excellent customer service and achieve above target customer satisfaction scores
  • Support Thames Water in the delivery of their performance commitments
  • Assist in maximising cash collection and deliver targeted margin


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Other Industry

Site Engineering / Project Management

Other

Graduate

Engineering, Management, Relevant Field

Proficient

1

Hampton TW12 2ES, United Kingdom