Senior Operations Manager

at  Sodexo

Job Introduction
As a Senior Operations Manager, you will support the Account Manager in delivering outstanding facilities management across client sites, ensuring excellence in hard and soft services.

WHAT YOU’LL DO:

• Overseeing day-to-day operations, assigning and monitoring performance goals, and ensuring service delivery meets Sodexo’s high standards.
• Leading, mentoring, and managing on-site Sodexo teams to drive efficiency, cost-effectiveness, and continuous improvement.
• Ensuring compliance with industry regulations, company policies, and quality assurance programs.
• Driving innovation in service delivery while minimising disruptions to business operations.
• Collaborating with stakeholders and maintaining strong client relationships to enhance customer satisfaction

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit