Senior Operations Processor

at  Wells Fargo

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications, US:

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Lockbox experience
• Experience building partnerships and consulting effectively with leadership
• Ability to achieve high production and quality standards
• Good verbal, written, and interpersonal communication skills
• Basic Microsoft Office (Word, Excel, and Outlook) skills
• Good reporting skills
• A demonstrated focus on coaching, mentoring and guiding team member development
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to identify inefficiencies, opportunities to streamline business processes, and implement chang

Wells Fargo is seeking a Senior Operations Processor as part of Business Operations for Chief Operating Office Operations. Learn more about the career areas and lines of business at wellsfargojobs.com . This individual will help with work flow and delegating work to 20 employees, ensuring deadlines are met and the production floor is running smoothly.

In this role, you will:

• Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Provide feedback and present ideas for improving or implementing processes and customer support
• Perform complex operational and customer support initiatives within Operations functional area
• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
• Apply technical knowledge and expertise to perform work and action requests
• Provide subject matter expertise and interpretation of procedures to staff
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications, US:

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Lockbox experience
• Experience building partnerships and consulting effectively with leadership
• Ability to achieve high production and quality standards
• Good verbal, written, and interpersonal communication skills
• Basic Microsoft Office (Word, Excel, and Outlook) skills
• Good reporting skills
• A demonstrated focus on coaching, mentoring and guiding team member development
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to identify inefficiencies, opportunities to streamline business processes, and implement change

Job Expectations:

• Ability to work additional hours as needed based on business needs
• Schedule flexibility to work some bank holidays and weekends as needed
• Ability to lift 15lbs