Senior Operations Supervisor

at  Morgan Advanced Materials

Overview:
Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.
We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.
The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.
Key Figures: Revenue £1,114.7m (2023), ~8,500 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.
Responsibilities:
The Production Supervisor Role reports directly to the Operations Manager. Responsibilities include; under general supervision, organize, coordinate and supervise the daily operations and activities of multiple production department on multiple work shifts; and perform related work as assigned. This role is for 1st 7:00 A.M. – 3:30 P.M.

Essential Functions:

• Lead and develop the production employee teams
• See that tools, materials, drawing and supplies are available and ready to assure continuous operations, and obtain or requisition any essential items needed.
• Make frequent checks of work to maintain quality and quantity standards, and take proper corrective action in cases of faulty work, excessive scrap or production delay.
• Survey the plant during the shift and communicate any machine breakdown or machining troubles with other site management as appropriate.
• Review performance of shift employees periodically and make recommendations on transfers or other changes in status.
• Maintain discipline and harmonious relations, enforce good housekeeping, and adjust primary grievances in accordance with Company policy or collective bargaining agreement procedure.
• Prepare or check time, production, scrap, inventory, cost, efficiency or other reports and records required in connection with off shift operations, and attend supervisory or other meetings scheduled by management.
• Improve safety, quality, delivery and cost Key Performance Indicators (KPI’s)
• Analyze, recommend and solve problems related to production efficiency
• Own & facilitate cost improvement projects that directly translate into productivity
• Manages work force, either directly or through lead persons, in order to meet delivery schedule to customers & complete all relevant documentation
• Ensures the correct staffing levels in accordance with customer order demand
• Facilitate Supervisors & Team Leader workflow management, workforce scheduling, and team members’ placement to ensure the facility and company goals are successfully met or exceeded.
• Ensures clean and safe work areas are maintained. Leads the departmental 5S program in accordance to Morgans’s 5S policy.
• Prepare and review departmental reports.
• Instructs Inspectors and Operators to ensure conformance to specifications.
• Works with HR/EHS; to implement company policies and enforcing safety regulations.
• Interprets specifications, blueprints, and other documentation, and translates to work force.
• Helps manage the new product development transition process converting prototype builds into full production runs.
• Ensuring all required equipment & tools have been procured for manufacturing team to effectively complete their tasks .
• Designs & implements measurements to improve production methods, equipment performance, efficiencies, and quality of product.
• Analyzes and resolves problems with equipment and employees.
• Maintains employee timesheets and PTOs.
• Manage employee vacation schedules and time off requests to ensure coverage that supports production goals.
• Generates positive reinforcement reminders and offers positive feedback to employees.
• Trains new employees, lead persons, and assists with new junior engineer training.
• Offers technical support/feedback to engineering to aid in troubleshooting/process improvements.
• Works with supply chain employees to review component availability.
• Plans how to best use furnaces and other equipment in order to maximize output.
• Lead daily DGA meetings with Production Employees to review KPIs and assign actions & owners.
• Perform various tasks as assigned by Operations Manager.
• Conduct all tasks in a safe and efficient manner complying with all Mexico state and federal regulations and with Morgan Environmental Health & Safety Guidelines. Guidelines include but not limited to participation in required EHS training and use of proper PPE. Employees are responsible for reporting hazardous conditions and job-related injuries or illnesses to their supervisor.
• Lead site thinkSAFE activities within your production team through the role of thinkSAFE Champion.
• Perform H&S team briefings and ensure correct PPE is worn by team members at all times.
• Ensure all 6S activities and tasks are completed in full and performance boards are kept up to date.
• Lead by example and ensure all Company policies and procedures are adhered to at all times.
• Co-ordinate production related training activities for your team members across site and ensure work instructions & skills matrices are in place for all activities and are kept upto date.
• Ensure production plans are followed and prioritise work accordingly to meet plan.
• Review WIP on a daily basis to ensure non-movers are escalated.
• Perform Return to Work interviews with employees following periods of absence.
• Perform and support Line Manager with performance management and disciplinary activities.
• Support Continuous Improvement initiatives across site.

• Must be at least 30% productive on a daily basis (operating).

• Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must Speak English and be fully bilingual.
• College Degree in Engineering, Supply Chain or Business Preferred.
• 5-7 years of Supervisory experience leading large indirect teams over 300+
• Possess general computer skills and use Microsoft Office, Excel, Word, Powerpoint.
• Ability to clearly present ideas and reports in written and verbal format.
• Excellent time management, planning and leadership skills.
• Must have a high safety awareness of self, others and surrounding environment.
• Must be able to work extended hours to support business needs or adjust schedule to support night shift when needed

ADDITIONAL REQUIREMENTS:

• Knowledge of operations and lean manufacturing, production planning, methods and techniques
• Equipment set up, functions and operation procedures; procedures on inspection, quality assurance, safety requirements and shipping practices, methods and procedures
• Knowledge of basic math; hazardous materials handling and emergency response procedures
• Material management systems and inventory control procedures
• Principles of supervision, training and personnel administration
• Ability to lead a dynamic team of skilled operators

PHYSICAL REQUIREMENTS:

• Must be capable of sitting and using a computer for the majority of an 8-hour workday
• Must be capable of walking and standing for the majority of an 8-hour workday
• Must be capable of climbing stairs
• Must be able to lift 35 pounds
• Must be capable of traveling within the US

Essential Functions:

• Lead and develop the production employee teams
• See that tools, materials, drawing and supplies are available and ready to assure continuous operations, and obtain or requisition any essential items needed.
• Make frequent checks of work to maintain quality and quantity standards, and take proper corrective action in cases of faulty work, excessive scrap or production delay.
• Survey the plant during the shift and communicate any machine breakdown or machining troubles with other site management as appropriate.
• Review performance of shift employees periodically and make recommendations on transfers or other changes in status.
• Maintain discipline and harmonious relations, enforce good housekeeping, and adjust primary grievances in accordance with Company policy or collective bargaining agreement procedure.
• Prepare or check time, production, scrap, inventory, cost, efficiency or other reports and records required in connection with off shift operations, and attend supervisory or other meetings scheduled by management.
• Improve safety, quality, delivery and cost Key Performance Indicators (KPI’s)
• Analyze, recommend and solve problems related to production efficiency
• Own & facilitate cost improvement projects that directly translate into productivity
• Manages work force, either directly or through lead persons, in order to meet delivery schedule to customers & complete all relevant documentation
• Ensures the correct staffing levels in accordance with customer order demand
• Facilitate Supervisors & Team Leader workflow management, workforce scheduling, and team members’ placement to ensure the facility and company goals are successfully met or exceeded.
• Ensures clean and safe work areas are maintained. Leads the departmental 5S program in accordance to Morgans’s 5S policy.
• Prepare and review departmental reports.
• Instructs Inspectors and Operators to ensure conformance to specifications.
• Works with HR/EHS; to implement company policies and enforcing safety regulations.
• Interprets specifications, blueprints, and other documentation, and translates to work force.
• Helps manage the new product development transition process converting prototype builds into full production runs.
• Ensuring all required equipment & tools have been procured for manufacturing team to effectively complete their tasks .
• Designs & implements measurements to improve production methods, equipment performance, efficiencies, and quality of product.
• Analyzes and resolves problems with equipment and employees.
• Maintains employee timesheets and PTOs.
• Manage employee vacation schedules and time off requests to ensure coverage that supports production goals.
• Generates positive reinforcement reminders and offers positive feedback to employees.
• Trains new employees, lead persons, and assists with new junior engineer training.
• Offers technical support/feedback to engineering to aid in troubleshooting/process improvements.
• Works with supply chain employees to review component availability.
• Plans how to best use furnaces and other equipment in order to maximize output.
• Lead daily DGA meetings with Production Employees to review KPIs and assign actions & owners.
• Perform various tasks as assigned by Operations Manager.
• Conduct all tasks in a safe and efficient manner complying with all Mexico state and federal regulations and with Morgan Environmental Health & Safety Guidelines. Guidelines include but not limited to participation in required EHS training and use of proper PPE. Employees are responsible for reporting hazardous conditions and job-related injuries or illnesses to their supervisor.
• Lead site thinkSAFE activities within your production team through the role of thinkSAFE Champion.
• Perform H&S team briefings and ensure correct PPE is worn by team members at all times.
• Ensure all 6S activities and tasks are completed in full and performance boards are kept up to date.
• Lead by example and ensure all Company policies and procedures are adhered to at all times.
• Co-ordinate production related training activities for your team members across site and ensure work instructions & skills matrices are in place for all activities and are kept upto date.
• Ensure production plans are followed and prioritise work accordingly to meet plan.
• Review WIP on a daily basis to ensure non-movers are escalated.
• Perform Return to Work interviews with employees following periods of absence.
• Perform and support Line Manager with performance management and disciplinary activities.
• Support Continuous Improvement initiatives across site.
• Must be at least 30% productive on a daily basis (operating)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must Speak English and be fully bilingual.
• College Degree in Engineering, Supply Chain or Business Preferred.
• 5-7 years of Supervisory experience leading large indirect teams over 300+
• Possess general computer skills and use Microsoft Office, Excel, Word, Powerpoint.
• Ability to clearly present ideas and reports in written and verbal format.
• Excellent time management, planning and leadership skills.
• Must have a high safety awareness of self, others and surrounding environment.
• Must be able to work extended hours to support business needs or adjust schedule to support night shift when neede