Senior or Principal Business Analyst

at  Liberty Mutual

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
The Senior or Principal Business Analyst applies specialized expertise to provide consultative support to lead and/or conduct business operations analysis (how works gets done within a functional group) and reporting and analysis that is typically function-specific (e.g., claims, distribution, underwriting, marketing, etc.) Performs research, analyzes information, presents findings, and recommends changes and/or takes actions based on various factors (e.g., data insights, regulatory changes, feedback from quality assurance reviews, market information, etc.) to solve problems and improve business outcomes. Conducts specialized work under minimal direction and guidance from manager on more complex tasks.

THIS IS A RANGE POSTING. THE SELECTED CANDIDATE CAN EITHER BE HIRED AS A GRADE 15 (SENIOR BUSINESS ANALYST) OR A GRADE 16 (PRINCIPAL BUSINESS ANALYST) DEPENDING ON EXPERIENCE.

Senior Business Analyst Typical Starting Salary: $94,600 - $123,000 (depending on experience)

Principal Business Analyst Typical Starting Salary: $106,900 - $137,100 (depending on experience)Qualifications

• Displays strong research, problem solving, analytical, and critical thinking skills
• Advanced business operations knowledge to include understanding the function`s value chain and market conditions
• Advanced influencing, relationship management & presentation skills
• Strong ability to support change and impart value within an organization
• Strong project management skills as part of implementing business process changes
• Advanced knowledge of available data sources, strengths and shortcomings
• May also be relevant based on the particular needs of the position: Advanced knowledge of Excel and strong knowledge of database software
• Solid knowledge of business intelligence tools
• Competencies typically acquired through a Bachelor`s degree or equivalent experience in addition to 6+ years of relevant experience to include business analysis work
• Advanced degree preferred

About Us
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG’s Insider Pro and Computerworld’s 2020 list. For many years running, we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law

At least 75% of time is spent on a combination of the following responsibilities:

• Applies a more sophisticated level of research and analysis to business process changes. Integrates process improvement and business operations expertise to solve problems considered more complex in nature.
• Conducts analyses based on operational, economic and/or financial data in order to quantify the competitive performance of business segments, evaluate potential operational changes, and/or design new approaches and methodologies.
• Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics. Typically uses data visualization tools to further business insights.
• Builds the business case for making a change to current practices, programs or procedures. Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc.
• Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Leads implementation and evaluation of business process changes, often considered of a large scope (e.g., function-wide).
• Develops, updates, and analyzes more complex metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization.
• Owns report development for reports/dashboards of high complexity. Develops, modifies and distributes standard and ad hoc management reports/dashboards to better understand the overall business and/or unit. Develops presentations and shares findings as well as recommendations.
• Receives, evaluates and responds to complex data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources.
• Provides mentoring to less experienced staff.