Senior Order Management Specialist

at  Clariant

Job ID: 39036 | Location: Lodz, Poland, hybrid work

“Greater Chemistry – between People and Planet” – it is our Purpose which leads company’s Strategy:

• We are shaping the future with our customers.
• We are accelerating innovation.
• We are leading the transition towards sustainability.
• We are building a culture of possibilities.

BY JOINING US, YOU CREATE AN ACTUAL IMPACT ON SUSTAINABILITY, INNOVATION, RELATIONS WITH THE CUSTOMERS AND DEVELOPMENT OF YOUR OWN CAREER.

Currently we are looking for a Senior Order Management Specialist to join Customer Service Desk team in Order Management for Business Unit Care Chemicals. Customer Service Desk sub-team is part of OM BU Care Chemicals team. We are looking for an enthusiastic, determined, full of energy and ideas person for our team of people delivering top class services in Order Management area.

WHAT WILL YOU BE DOING?

• Coordinating End-to-End Order Management Process.
• Creating SAP Sales orders and be responsible for Sales orders coordination.
• Being first point of contact for final customers from Eastern Europe and Poland.
• Coordinating information flow between customers, transport team, warehouse, stakeholders and Sales team.
• Assisting customers in solving problems and incidents.
• Performing claim management through the internal Quality Notification System.
• Sustaining good relations with Clariant’s customers.

“Greater Chemistry – between People and Planet” – it is our Purpose which leads company’s Strategy:

• We are shaping the future with our customers.
• We are accelerating innovation.
• We are leading the transition towards sustainability.
• We are building a culture of possibilities