Senior Order Management Specialist

at  Philips

JOB DESCRIPTION

As Senior Order Management Specialist you will join Philips’ Supply Chain. Join our Order Management team that is responsible for managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

• Managing complex orders with use of SAP and other supporting tools
• Being responsible for end-to-end process: order intake, order changes, product & pricing information, handling complaints, return process
• Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning, Warehouse team and other departments within Philips)
• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)
• Together with team members continuously implementing improvements through Lean tooling and disciplines