Senior Partner Enablement Manager, EMEA Central Region

at  Saviynt

Senior Manager, Partner Delivery Enablement EMEA Central Region
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
Saviynt is a leading cloud-based Identity Governance and Administration (IGA/IAM) solutions provider. The Senior Manager, Partner Delivery Enablement will be based in Germany and will be responsible for the Partner facing enablement activities to ensure successful deployments and help clients realise “Time to Value” goals. These activities include the adoption of best practices, valid deployment methodology and working within the defined Saviynt processes. In addition, the Partner Delivery Enablement Senior Manager drives strategic, global initiatives within Saviynt based on a wide range of data and metrics to manage costs, identify risks, highlight cross sell/up sell opportunities and general business process improvements.

• Through regular cadence with key partners:
• Gather feedback to drive continual improvements with Saviynt processes, community tools and systems.
• Understand partner’s strategic goals and advise on how to achieve them
• Feedback to partner on how they can improve their “Ways of working” based on information gathered from the field as well as internal data metrics
• Working with CSMs, TAMs and Expert Services to build a picture of a partner’s strengths and weaknesses as well as projects at risk
• Track go-live dates in your region, identify aged/deferred go-lives at risk
• For projects/go-lives at risk, identify causes and recommend possible interventions (Expert Services, Support Operations escalation, CSM/TAM ownership)
• Profile partners by geography, experience and performance to assist Partner Directors and Sales Directors with recommendations to clients. Data points include – No. of successful deployments, No. trained/certified resources, Saviynt Solutions contributions.
• Monitor and measure partner’s engagement with Freshdesk, Forums, Documentation Portal, Ideas Portal and Saviynt Exchange
• From data driven analysis, identify trends at a regional and global level and devise strategies for field teams to adopt
• Attend Partner Focused events and either present on related topics or host workshops to share knowledge increase partner engagement
• Create content for quarterly Partner Newsletter that adds value to the partner’s capabilities and knowledge
• Support the Partner Director in managing the partners performance with evidential facts to enable a robust dialogue
• Challenge the Status Quo and identify areas for improvement both externally with partners and internally with functional teams
• Communicate the Saviynt vision and product roadmap
• Manage upsell and cross-sell opportunities
• Drive expansion opportunities
• Negotiating contracts and pricing