Senior Partnerships Manager

at  Native

ABOUT US:

native. is a fast-growing, innovative, and dynamic company dedicated to bringing extensive content and experiences to the student marketplace. We have a student advertising platform, a ticketing platform, and a host of complementary services all focused on revolutionising and supercharging the university experience for students.
Our student advertising platform unifies the advertising landscape, making it easy for advertisers like GoPuff, Converse, and BBC Radio 1 to connect with student consumers at scale.
Inspired by the founder’s desire to help students have their best time at university, native enriches the lives of students as well as enabling Student Unions to support them.
Students benefit. Student Unions benefit. Advertisers benefit. This is what we call the native. win-win-win.

Build a deep understanding of the native value proposition, our products and services, and actively promote them in effective ways.

• Partnership Developmen

WHAT YOU’LL BE DOING:

We are seeking a dynamic and experienced Senior Partnership Success Manager to join our team and lead the acquisition and relationship management of strategic partnerships with our Students’ Unions (SU).
We are looking for a highly motivated individual who can work independently and take initiative within the defined scope of their role. The ideal candidate should possess the ability to manage tasks autonomously, demonstrate sound judgement, and be comfortable making decisions. You will be entrusted with significant responsibility and expected to take the lead, ensuring that objectives are met efficiently and effectively. Strong leadership, accountability, and self-management are essential qualities, as this role requires you to confidently drive projects and deliver results while aligning with the organisation’s goals.
In this role, you will be accountable for successful prospecting, growing existing accounts, promoting our strategic agenda, while bringing professional performance and standards to the role. Your focus will be on aligning goals, and delivering on key business outcomes through effective partnership management.

KEY RESPONSIBILITIES INCLUDE:

• Market & Industry Knowledge

Be well informed about industry trends, market developments, and competitor activities to enable deft management of relationships, and to identify opportunities and risks for the business.

• Strategic Relationship Management

Build and maintain strong, long-term relationships with key stakeholders within SU accounts to support alignment on goals, objectives, and performance expectations. You will be expected to host regular in person partnership review meetings with SUs.

• Commercial ownership

Drive the generation of growth and value through multi-year contract and financial evaluation, working within the native contracting framework, and establishing terms which enable mutual growth and increased student value.

• Success Planning

Develop customised account plans for each SU partner, outlining clear objectives, milestones, and KPIs to ensure mutual success and measurable outcomes.

• Product Knowledge

Build a deep understanding of the native value proposition, our products and services, and actively promote them in effective ways.

• Partnership Development

Identify and evaluate new partnership opportunities that align with business strategies and drive revenue growth. Proactively explore ways to deepen existing partnerships.

• Conflict Resolution

Address challenges or concerns that arise in the partnership, ensuring issues are resolved effectively while maintaining a positive and productive relationship.

• Contract Management & Renewal

Manage partnership agreements, renewals, renegotiations, and opportunity extensions, ensuring mutually beneficial terms are achieved within the native best practice framework.

• Performance Monitoring & Reporting

Regularly review and assess partnership performance using key metrics, and provide actionable insights to both external partners and internal teams to optimise outcomes.

• Cross-Functional Collaboration

Work closely with internal teams, including sales, marketing, delivery, and product, to deliver seamless partnership experiences and drive partner satisfaction.