Senior Patient Scheduler

at  Providence

DESCRIPTION

The Heart and Vascular Service Scheduler is accountable for scheduling and coordination of various complex Heart and Vascular service or procedures. This is a hybrid position and will work onsite MWF at Willamette Falls as well as Newberg. T/Th potential on call.
The Heart and Vascular Service Scheduler will use various systems and software to schedule services or Procedures. This position will obtain appropriate patient information which could include current/historical medical information, demographic, insurance information, and pre-authorizations. This position uses simple and complex medical terminology. This position will ensure superior customer service and service recovery, utilizing good judgment that meets or exceeds the expectations of patients, visitors, physicians and Providence Health System staff.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Willamette Falls Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

REQUIRED QUALIFICATIONS:

• 1 year Hospital or medical office work experience.
• 1 year Customer service experience.

PREFERRED QUALIFICATIONS:

• Coursework/Training: Business or college courses.
• Experience with Epic.

Please refer the Job description for details