Senior Patient Service Representative

at  Bon Secours Charity Medical Group

Goshen, New York, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Dec, 2024USD 23 Hourly03 Oct, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

JOB DETAILS:

Summary:
The Senior Patient Service Representative provides on-site lead for daily operations for the medical secretary. Serves as a liaison between Practitioners and patients to coordinate successful delivery of care and services.

Responsibilities:

  • Assists patients in the checking in/checking out process and completing necessary paperwork.
  • Educates patients in post care instructions and their healthcare coverage responsibilities.
  • Scans medical insurance information and obtains authorizations from insurance carriers for medications or make up referrals to specialists as needed.
  • Scans lab reports, consultations, office notes, and messages for placement in appropriate charts.
  • Pulls charts for licensed practitioner or front desk staff as needed and files completed charts appropriately.
  • Forwards records to Bon Secours Charity Health or other parties as directed.
  • Assists physician in obtaining patient results and scheduling office appointments when needed.
  • Maintains inventory of medical supplies, immunizations, and equipment to request supplies in a timely manner.
  • Performs routine maintenance of medical equipment including logging daily temperatures of the refrigerator/freezer.
  • Logs all samples received with expiration dates, manufacturers, and lot numbers.
  • Records all distributed samples by patient name, date, and number of samples given.
  • Checks expiration dates on all stored medications/immunizations on a weekly basis and keeps record of all expired items that are discarded.
  • Records all injections and immunizations in medication log as well as patient chart.
  • Performs all functions as necessary for the successful implementation of the NYS immunization transmissions.
  • Handles all questions regarding the office and procedures.
  • Reviews correspondence, memoranda, and routine reports and communicates with the Office Manager.
  • Oversees the daily schedule for the physician.
  • Understands and helps assure compliance with HIPAA.
  • Performs other duties as assigned.

Qualifications/Requirements:
Experience:
Minimum of one (1) year of customer service and/or medical office experience preferred. Medical Assistant experience preferred.
Education:
High School Diploma or equivalent required.
Licenses / Certifications.
MA or Order entry certificate preferred.
Other:
N/A
Special Requirements:
N/A

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities:

  • Assists patients in the checking in/checking out process and completing necessary paperwork.
  • Educates patients in post care instructions and their healthcare coverage responsibilities.
  • Scans medical insurance information and obtains authorizations from insurance carriers for medications or make up referrals to specialists as needed.
  • Scans lab reports, consultations, office notes, and messages for placement in appropriate charts.
  • Pulls charts for licensed practitioner or front desk staff as needed and files completed charts appropriately.
  • Forwards records to Bon Secours Charity Health or other parties as directed.
  • Assists physician in obtaining patient results and scheduling office appointments when needed.
  • Maintains inventory of medical supplies, immunizations, and equipment to request supplies in a timely manner.
  • Performs routine maintenance of medical equipment including logging daily temperatures of the refrigerator/freezer.
  • Logs all samples received with expiration dates, manufacturers, and lot numbers.
  • Records all distributed samples by patient name, date, and number of samples given.
  • Checks expiration dates on all stored medications/immunizations on a weekly basis and keeps record of all expired items that are discarded.
  • Records all injections and immunizations in medication log as well as patient chart.
  • Performs all functions as necessary for the successful implementation of the NYS immunization transmissions.
  • Handles all questions regarding the office and procedures.
  • Reviews correspondence, memoranda, and routine reports and communicates with the Office Manager.
  • Oversees the daily schedule for the physician.
  • Understands and helps assure compliance with HIPAA.
  • Performs other duties as assigned


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Graduate

Proficient

1

Goshen, NY, USA