Senior People Business Partner

at  Lightspeed

Hi there! Thanks for stopping by
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a Senior People Business Partner (fixed-term) to join our team in Auckland. You will play a vital role within our People and Culture team, delivering people-focused strategies and support to our Product & Technology division in the APAC region. As the the go-to person for all things related to the employee experience within your client group, you will collaborate with key stakeholders and managers to provide People and Culture (P&C) services and initiatives that align with the needs and top priorities of our expanding teams.
In this role you will be partnering closely with managers to provide strategic HR guidance in areas like career development, engagement, succession planning, performance management, and talent reviews. The ideal candidate for this role has extensive experience in people business partner roles and the ability to coach in HR-related issues, building solid relationships with various types of personalities and with employees at all levels.
Please note that this role is a 12 month contract covering for parental leave, you will ideally start in this role on the 30th September 2024 (or later in October).

What you’ll be doing:

• Act as an expert and go-to person for all things related to the employee experience within your client group.
• Partnering with P&C colleagues and key stakeholders and managers to deliver P&C services and initiatives in line with the needs and priorities of our growing teams.
• Be a trusted advisor and coach to leadership and play a critical role in enhancing their leadership effectiveness within your client groups.
• Partnering closely with managers on people-related strategies and offer thought-leadership in areas such as career development, employee engagement, succession planning, compensation, performance management and talent reviews, etc.
• Build strong relationships with managers and employees, with the ability to coach and mentor management in HR issues.
• Be the regional lead for DEI (diversity, equity & inclusion) initiatives and work in partnership with our global Director of DEI.
• Taking on any additional special projects as required by the client groups or P&C team.

What you need to bring:
We are a team of 13 people located in New Zealand, Australia and the Philippines, managing all aspects of HR for the region. Reporting to the Head of People & Culture, APAC, you will work alongside two other People Business Partners.

We’re looking for a candidate who has experience with the following:

• Extensive experience as a People Business Partner, ideally within the tech industry
• Knowledge of New Zealand and Australia (nice to have) legal requirements as well as the ability to operate in a global ecosystem
• Prior expertise in change management, organisational development, and managerial coaching
• Ability to quickly build rapport with various types of personalities and with employees at all levels
• Demonstrated ability to work with a management and employee group that is widely dispersed
• Previous experience facilitating difficult discussions, offering feedback to employees at all levels, and coaching on such matters

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!
What’s in it for you?

Come live the Lightspeed experience…

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Work remotely from anywhere in the world for up to 60 days per year
• Flexible working policy
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• Free LinkedIn Learning license
• Paid Volunteer day
• Complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office
• Exciting events hosted regularly by our Auckland Culture Club
• Secure, full-time parking facilities
• Brand new office space located in Newmarket (Auckland)
• Dog friendly environment

Do you need additional support during an interview?
At Lightspeed, we acknowledge that we face the unique challenge of engaging with and hiring diverse talent from marginalised communities with different personal or cultural norms. For many candidates from these underrepresented groups, a job interview can be an extra stressful or challenging experience. Taking this nuanced perspective into consideration, Lightspeed is pleased to offer Supported Interviews! This means you’re welcome to bring whānau or a support person along with you during any Lightspeed interview (excluding initial recruiter phone call). This ensures you have the best opportunity to display your full range of strengths.
Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

• Act as an expert and go-to person for all things related to the employee experience within your client group.
• Partnering with P&C colleagues and key stakeholders and managers to deliver P&C services and initiatives in line with the needs and priorities of our growing teams.
• Be a trusted advisor and coach to leadership and play a critical role in enhancing their leadership effectiveness within your client groups.
• Partnering closely with managers on people-related strategies and offer thought-leadership in areas such as career development, employee engagement, succession planning, compensation, performance management and talent reviews, etc.
• Build strong relationships with managers and employees, with the ability to coach and mentor management in HR issues.
• Be the regional lead for DEI (diversity, equity & inclusion) initiatives and work in partnership with our global Director of DEI.
• Taking on any additional special projects as required by the client groups or P&C team