Senior People Services Coordinator (Fixed-term, 1 year)

at  Dynatrace

WHAT WILL HELP YOU SUCCEED

• Bachelor’s degree in human resources, business administration, or related field.
• Proven experience in HR operations or employee records management.
• Strong attention to detail and organizational skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Fluent in English; proficiency in German and/or Spanish is a plus.

Provides transactional and administrative support to the P&C processes and related day-to-day document management workflows. Supports People & Culture teams, including People Operations, Benefits, Compensation, Employee Relations, Learning & Development, and Digital & Analytics to ensure employee records are updated and processes followed. Ensures employment information is documented, stored, and maintained within the relevant document management system. Ensures employee & people leader questions are addressed accurately and on time, escalating and properly routing complex/sensitive issues to the appropriate individual or department.

• Supports the end-to-end implementation of the HR document management system
• Maintain and update employee records in our system.
• Ensure accuracy and confidentiality of employee information.
• Generate reports and provide data analysis as needed.
• Assist with audits and compliance reporting.
• Supports migrating existing HR documents into the new system, ensuring data integrity and security.
• Helps to coordinate training programs for P&C teams and other stakeholders to ensure effective use of the new system.
• Collaborating with Legal on compliance and regulatory requirements, including data protection and privacy laws.
• Tests new workflows, modules, and functionality.
• Instructs users on system application and functionality.
• Monitors the timeliness of all activities, resolving conflicting priorities and resource allocation issues.