Senior Process Associate ITP (Alajuela, Costa Rica)

at  Smith Nephew

Senior Process Associate ITP (Coyol, Alajuela)
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
What will you be doing?
The Sr. Process Associate I2P will be the point of contact for resolving complex and judgmental transactions that arise in the PTP process that cannot be resolved by the day-to-day operations team as well as receive urgent requests to support audits and internal controls for deadlines to be met.
The role holder will own the identification and implementation of continuous improvement in the operational processes and performance. This will include monitoring and optimization of activities currently performed, review and approval of all relevant procedures (SOPs), coordinate training of team members, and identification and migration of further activities as appropriate.
Ensures the accuracy and timeliness of all execution of day-to-day activities of the team, monitoring compliance of MAPs and quality audits across processes. Performance monitoring and report to the line manager. Works within the AP team to improve the processes and system to increase efficiency.
This role will require cross-functional collaboration across the business, third party suppliers & operations team and an understanding of internal control and governance to support the PTP process.
Failure to monitor compliance and quality for the team directly impacts results of performance of AP team, leads to a waste opportunity of continuous improvement and impacts compliance of controls expected by GBS Governance.

What will you need to be successful?

• Acting as I2P escalation point and providing on-time support for PTP teams, Finance Services Managers, Finance Controllers, and business representatives.
• Working with PTP, RTR Leads, Procurement, Finance Controller, GPO to monitor PTP targets in the line with the standard framework.
• Acting as escalation point for Finance Controller and Finance Business Partners, as well as for business in case of inquiries concerning payments, accounts payable reconciliation, etc.
• Prepare and audit weekly quality checks for the team, manage issue logs and provide inputs and improvement proposals for processes.
• Monitor accuracy of MAPs controls and coordinate information to meet deadlines for internal/external audits!
• Review markets payment proposal and manual/urgent payments
• Review of accruals before approval
• Cooperate with GBS Reporting Team and provide inputs to monthly operational decks and dashboards.
• Mentor and train PTP employees on market specifics
• Monitoring key P2P metrics: Quality checks
• Support the month-end close to ensure successful completion of activities.
• Provides input on savings opportunities or compliance risks to AP management.
• Identify and pro-actively propose to GPOs, Line Managers and Finance Controllers process improvements or automations.
• Other responsibilities requested from the Line Manager.

Compliance

• Supports the team when internal or fiscal audits are required across the region.
• Maintaining complete and accurate, standard operating procedures and support SOX control documentation requirements in SAP/Protheus/AX & Esker systems.
• Review of SOPs coordinating information across the team for do cument updates
• Active participation in the development of new projects and support process improvement projects as needed.

What will you need to be successful?

• Education: B.S. or B.A. Finance or technical related degree.
• Lean Six Sigma (nice to have)
• Scrum (nice to have)
• Experience: 2-4 years minimum experience with SAP system or related systems (required).
• 5 years of minimum experience in Purchase to Pay & Treasury area for LATAM (required)
• Sound overview of end-to-end PTP operational and financial controls, business processes and reporting
• Demonstrate experience in analyzing financial data, drawing sound conclusions, and developing proposals/solutions.
• Should demonstrate excellent verbal and written communication skills and be able to interact professionally with business and senior stakeholders.
• Detail and problem solving oriented with great customer service.
• English level high Intermediate
• Portuguese level high intermediate
• High intermediate Excel working knowledge.

You. Unlimited
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about
Employee Inclusion Groups
on our website.

Other reasons why you will love it here!

• Your future: stock purchase program, referral bonus, subsidy in transport and food, recognition program.
• Work/Life Balance: Extra days off, birthday off, voluntary hours.
• Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave,
• Flexibility: Hybrid work model (for more professional roles), flexible schedules.
• Training: Training program, unlimited learning.
• Extra perks: employees association, and more…

Please refer the Job description for details