Senior Product Commercialization Manager

at  Paypal

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: What you need to know about the role At PayPal, we believe in building merchant and consumer focused products to unlock the next phase of growth in Commerce. We are seeking a talented Product Commercial Manager passionate about building best in class payment experiences for our merchants and consumers. In this role you will be responsible for the coordination and translation of product components from concept and strategy to monetizable products in PayPal’s Checkout portfolio with their respective business partners. This includes devising a successful merchant migration strategy from legacy to new integration processes and prioritization of product roadmaps to ensure feature adoption and profitability, globally. Meet the team The Checkout Product Commercialization team is responsible for crafting the strategy to help our checkout merchants be successful over the entirety of their lifecycle by using PayPal’s best-in-class product suite and product monetization to ensure profitability for our business. The team develops merchant vertical specific products to grow existing merchant footprints as well as to enable new and untapped channels. The team also acts as a key liaison between internal product teams, machine learning data scientists, engineering, GTM, finance, analytics, marketing and sales orgs to ensure all our products are best suited for the merchants and consumer needs with consistent experiences.
Job Description:

• Lead the product vision, strategy, roadmap and prioritization for AI Personalization, ensuring alignment with company goals and customer needs.
• Collaborate closely with software and platform engineering, data science, and internal product teams to deliver high-quality checkout solutions.
• Drive the product optimization process, from ideation and requirements gathering to execution and launch.
• Analyze consumer and merchant feedback, market trends, competitive data and conversion funnels to continuously improve the product and identify new opportunities.
• Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
• Work closely with all the Checkout PMs, Identity, and the core integrations team to manage Branded checkout consumer and merchant use cases (including Auth Rate improvements, error handling, Geo expansion and vertical specific use cases etc).
• Monitor and report on the success of product initiatives, using data-driven insights to inform future development.
• Prioritize and execute on the existing maintenance/optimization of the legacy platforms, including bugs, new feature requests.
• Provide the right level of support and direction to keep the product and engineering team working efficiently and aligned with the overall product strategy
• Participate in regular cadences (stand up’s, retrospective, planning meetings) and be engaged with the team throughout the product life cycle