Senior Product Designer

at  Lower

Here at Lower, we believe homeownership is the greatest wealth creator in America today. Our goal is to make homeownership accessible to more people. We also know the path to get there can be daunting; but it doesn’t need to be.
As a mission-driven fintech, everything we do revolves around simplifying the home buying process. Through our growing family of companies and products, our team meets customers where they want to do business at every step of the journey.
Lower has originated, underwritten, and funded tens of billions of dollars in home loans and offers an industry-leading customer experience with ratings of 4.8 on Trustpilot, 4.9 on Google, 4.9 on Zillow, and A+ from the Better Business Bureau.
We innovate through technology, but our people are what sets us apart.
Job Description:
Lower, LLC a Columbus, Ohio based National Mortgage Lender is looking for a Sr. Product Designer. The Sr. Product Designer will contribute to the digital mortgage roadmap, working with Product & Engineering to develop front-end, borrower facing experiences focused on turning users with fledgling, initial interest into users that are excited, accepting an offer that they love.

What you’ll do:

• Design clear, user-centric experiences that break down complex mortgage-related concepts into intuitive, digestible tasks, guiding users through their mortgage journey with clarity and confidence.
• Lead and participate in design sprints, rapidly ideating, prototyping, and testing solutions that drive innovation while balancing the long-term vision with delivering minimum viable products.
• Creating product specifications that detail the functionality and design of features, ensuring alignment with business goals, user needs, and technical constraints.
• Produce wireframes, prototypes, and high-fidelity visual designs across multiple resolution formats, ensuring consistency and excellence throughout the user journey, from concept to final implementation.
• Utilize user research and data analytics to identify user experience gaps, delivering thoughtful, data-driven design solutions to enhance engagement, create moments of delight, and resolve friction points.
• Managing and evolving the component library, ensuring design consistency, accessibility, and scalability across different features and platforms while collaborating with development teams for smooth implementation.
• Collaborating with Product and UX teams to align designs with user needs, business objectives, and technical feasibility, fostering a cohesive approach to product development.

Who you are:

• 3+ years of experience in product design, with a strong portfolio showcasing design systems, user flows, wireframes, and high-fidelity prototypes.
• Proven expertise in UX/UI design, with a deep understanding of user-centered design principles and how to create intuitive and delightful user experiences.
• Experience collaborating with cross-functional teams including product managers, engineers, and marketing, to translate complex product requirements into elegant and scalable designs.
• Strong understanding of user research methodologies, including conducting user interviews, usability testing, and synthesizing qualitative and quantitative data to inform design decisions.
• Ability to lead design projects end-to-end, from concept through execution, managing multiple priorities, and delivering within deadlines.
• Excellent communication skills, able to articulate design rationale and collaborate with stakeholders at all levels.
• Nice to have: Experience designing for fintech or financial services products, with an understanding of compliance and regulatory constraints.

Why you’ll love working at Lower:

• You’ll be surrounded by talented, dedicated people who believe in the company’s mission.
• You’ll be able to shape the future of Lower’s user experience.
• You’ll join a locally and nationally recognized best place to work that values promotion from within.

Plus:

• Competitive compensation plan
• Extended benefit offerings including: Medical/dental/vision
• Paid holidays
• Paid time off
• Parental leave
• Life insurance
• Short- and long-term disability
• 401K with company match
• Discount on home mortgage refinances or purchase

Job Type: Full-time
Pay: $65k - $84k per year

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in New Albany, OH 43054 or Queens, NY 11101
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Design clear, user-centric experiences that break down complex mortgage-related concepts into intuitive, digestible tasks, guiding users through their mortgage journey with clarity and confidence.
• Lead and participate in design sprints, rapidly ideating, prototyping, and testing solutions that drive innovation while balancing the long-term vision with delivering minimum viable products.
• Creating product specifications that detail the functionality and design of features, ensuring alignment with business goals, user needs, and technical constraints.
• Produce wireframes, prototypes, and high-fidelity visual designs across multiple resolution formats, ensuring consistency and excellence throughout the user journey, from concept to final implementation.
• Utilize user research and data analytics to identify user experience gaps, delivering thoughtful, data-driven design solutions to enhance engagement, create moments of delight, and resolve friction points.
• Managing and evolving the component library, ensuring design consistency, accessibility, and scalability across different features and platforms while collaborating with development teams for smooth implementation.
• Collaborating with Product and UX teams to align designs with user needs, business objectives, and technical feasibility, fostering a cohesive approach to product development