Senior Product Engineer

at  NOOKS COMMUNICATIONS INC

WHAT IS NOOKS?

Nooks is a platform transforming sales reps from manual laborers to scientists. With today’s technology, sales reps shouldn’t need to manually write hundreds of emails, research hundreds of websites/linkedins, and make hundreds of calls. They should instead focus on the parts of their job that actually require people - talking to customers, being creative, and problem-solving. With a combination of AI tools, automation and real-time collaboration, Nooks can do the rest.

THE PROBLEM

Sales pipeline is critical for growing companies. Many, especially B2B companies, have teams of sales/business development representatives (SDR/BDRs) or full-cycle account executives whose responsibility is to identify, contact, and qualify new potential customers. There are ~750,000 SDR/BDR’s in the US alone (e.g. Airtable (https://boards.greenhouse.io/airtable/jobs/6744435002), Brex (https://www.brex.com/careers/6850017002), Databricks (https://www.databricks.com/company/careers/sales-development/business-development-representative-6933516002) and many other tech companies have sizable SDR/BDR teams)

In their day-to-day, SDR/BDRs spend time on 3 main activities:

• Prospecting & research - identify a list of potential customers using signals like industry, size, fundraising, headcount growth, new hires, job descriptions, etc.
• Email & LinkedIn messaging - write messages to those contacts to convey the problem and pitch your product. The goal is for them to book a demo
• Calling - Live phone conversations often have higher conversion than emails because they’re more personal, but there’s a lot more manual work involved

REQUIREMENTS

• 5+ years of experience as a software engineer or in a related technical role
• Ability to work with our stack:
• Frontend: React, Typescript, MobX
• Backend: Node.js, Express, Typescript
• Technologies: Firebase, Firestore, Websockets, Twilio, WebRTC, Postgres, Redis
• ML: GPT, Transformers, PyTorch, signal processing, few-shot classification.
• 3+ years experience building complex systems (ideally somewhat related to ours)
• You’re a confident, independent, and experienced engineer who is used to extreme ownership and solving hard problems
  We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The target salary range for this role is $140,000 - $220,000. On top of base salary, we also offer equity, generous perks and comprehensive benefits

We have an ambitious product vision in a nascent area - AI-powered realtime collaboration - so there are a ton of interesting technical challenges on our roadmap. We’re hiring talented full-stack/backend/ML engineers who are product-minded and excited to delight our customers. We expect every software engineer on our team to be able to work within a complex code-base, own entire product areas, and build new features end-to-end.